Human Services Job Link Intern

About the role

The County of Sonoma Human Services Department is seeking energetic individuals currently enrolled in a workforce development program to assist their Employment and Training Job Link Program.

Responsibilities

• Creating, updating, and closing client case files (physical and/or electronic)
• Creating and managing appointment spreadsheets
• Managing Job Link emails and interpretation requests
• Processing invoices and reimbursements
• Contacting clients quarterly for data collection purposes
• Entering data in program databases
• Answering phones and providing exceptional customer service
• Aiding Job Link staff with projects and client orientations
• Scheduling/attending meetings and taking notes
• Performing other duties as assigned

Requirements

• Current enrollment as a participant in a formal workforce development program
• Some knowledge of: basic customer service skills; general goals and purposes of county and departmental programs, services, and operations; and basic occupational hazards and standard safety practices
• Ability to: understand and follow oral and written instructions; work under supervision; learn and perform assigned tasks and routines; establish and maintain harmonious work relationships with co-workers and the general public; work in an efficient and safe manner

Qualifications

None required.

Skills

Some knowledge of: basic customer service skills; general goals and purposes of county and departmental programs, services, and operations; and basic occupational hazards and standard safety practices.

Benefits

Unrepresented
Paid Time Off: Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.
Health Plan: Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generous County contribution to the premium (the contribution amount varies by bargaining unit).
Retirement: Fully integrated with Social Security.
IRS 457 Plan: Pre-tax employee contribution up to the IRS annual maximum.
Retiree Medical: County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.
Student Loan Debt Relief: County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.

Pay

N/A

Schedule

N/A