Human Resources Specialist (Information Systems)

This position is with the Department of Homeland Security, U.S. Customs and Border Protection, Office of Enterprise Services, Human Resources Management (HRM), Planning, Program Analysis and Evaluation Directorate. One vacancy is available in the following locations:

• Washington, District of Columbia
• Indianapolis, Indiana
• Bloomington, Minnesota

Additional selections may be made for other organizational divisions and/or units within the listed duty locations.

Duties

• Serve as an expert and lead Business Analyst on Human Resources Information Systems, responsible for requirements elicitation, application development, and maintenance to support HRM needs.
• Lead the development of documentation for every project, including system design and development, testing plans, and implementation plans.
• Plan and coordinate design efforts, ensuring work is accurately completed on time by the team, and serve as the primary liaison between product owners and the development team.
• Ensure software development and testing efforts follow agency policies, Federal regulations, and Presidential Orders.
• Partner with various project teams in HRM to analyze and determine the impact of HR business processes, operations, and systems/services.

Requirements

• You must be a U.S. Citizen to apply for this position.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years (additional details provided).
• All pre-employment processes will be conducted in English.
• You may be required to pass a background investigation.
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• Your conduct will be subject to government ethics standards and criminal conflict of interest statutes.
• DHS uses E-Verify to confirm eligibility to work in the United States.

This position is not covered under the bargaining unit.

Qualifications

GS-14: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Analyzing, documenting, and eliciting business and technical requirements, development of user stories, system design and technical documents, test cases/plans, and functional specifications.
• Developing process maps, managing client relationships, facilitating and leading meetings, and presenting complex findings in understandable ways.
• Leading teams of analysts, providing guidance, and removing bottlenecks that may affect scope, cost, and schedule.
• Analyzing complex business problems and providing data-driven solutions utilizing critical and analytical thinking skills.
• Using JIRA and Confluence to manage agile workflows, user stories, bugs, and tasks; managing project schedules; utilizing automated testing tools; and running Structure Query Language (SQL) queries.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You must meet all qualification requirements, including education if applicable, and Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band).

Pay

This position starts at a salary of $125,776.00 (GS-14, Step 1) to $163,514.00 (GS-14, Step 10). Salary reflects the rest of U.S. scale and, if applicable, will be adjusted to meet locality pay or cost of living expenses of the duty location upon selection.

Visit the locality pay tables by geographic area to view pay adjustments. If your geographic area is not listed, select the "Rest of United States" pay table. Some positions may fall under a special pay rate depending on the series, grade level, and location.

Background Investigation

U.S. Customs and Border Protection (CBP) requires all applicants to undergo a thorough background investigation prior to employment to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances.

Residency Requirement

There is a residency requirement for all applicants not currently employed by CBP. Individuals must have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement but have been physically located in a foreign location for more than two of the last five years, you may request an exception by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military.
• A dependent authorized to accompany a federal civilian or military member working for the U.S. government.
• Participation in a study abroad program sponsored by a U.S. affiliated college or university.
• Working as a contractor, intern, consultant, or volunteer supporting the U.S. government.

Probationary Period

All employees new to the federal government must serve a one-year probationary period during the first year of their initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.