Human Resources Specialist (Employee Benefits)

We need to output HTML fragment with sections: About the role? The posting includes summary, duties, requirements, qualifications, etc. We must not repeat job title. Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We have content: Organizational Location list (multiple locations). That could be under "About the role" maybe. Duties: list of duties. Requirements: list of requirements (citizenship, selective service, residency, background investigation, etc). Qualifications: GS09 and GS11 experience, education substitution, etc. Pay: salary range given: starts at $61,722.00 (GS-9, Step 1) to $97,087.00 (GS-11, Step 10) with promotion potential to $97,087 (GS-11 Step 10). Also mention locality pay tables etc. So we can include Pay section with that info. Benefits: not mentioned. Schedule: not mentioned. Skills: not explicit separate; maybe we can omit. We must not include boilerplate like EEO, etc. Remove duplicated lines. Must preserve all substantive info. We need to output only HTML fragment, no /. Use

headings,

• for lists,

  for prose. We need to decide sections: About the role (maybe includes organizational location and summary). Responsibilities (duties). Requirements (citizenship, etc). Qualifications (experience, education). Pay (salary). Possibly also "Location" could be part of About the role. We must not create sections with filler like "not specified". So only include sections we have content for. Let's extract content: Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, Workers' Compensation Branch, located in one of the following locations: Yuma, AZ Tucson, AZ San Diego, CA Los Angeles, CA EL Centro, CA Laredo, TX El Paso, TX Del Rio, TX Houston, TX Euless, TX Jacksonville, FL Rouses Point, NY Front Royal, VA Detroit, MI Washington, DC Minneapolis, MN Indianapolis, IN We can put that under About the role as a paragraph plus list. Duties: "Joining Customs & Border Protection (CBP) will allow you to use your expertise to proactively manage assigned workers' compensation cases, providing guidance and support to injured employees, supervisors, and Injury Compensation Coordinators (ICCs)." Then "Typical Duties Include:" list. We'll combine into Responsibilities section with a paragraph then list. Requirements: list of bullet items: Must be US Citizen; Males born after 12/31/1959 must be registered with Selective Service; Primary U.S. residency for at least three of the last five years; All pre-employment processes conducted in English; May be required to pass a background investigation; CBP follows DHS Drug-Free Workplace Plan for drug testing; Ethics standards; Obtain approval for outside employment; DHS uses E-Verify; Bargaining Unit: not covered; Also maybe "Background Investigation" details; "Residency" details; "Probationary Period"; "CTAP/ICTAP" etc. Many of these are substantive. We'll include them. Qualifications: Experience GS09 and GS11 details, Education substitution details, Combining Education and Experience, Time in Grade, Political appointee disclosure, etc. We'll include as list. Pay: Salary range and locality pay tables note. We must not include links text like "Visit this link". We can keep the info but maybe drop the link text? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. The link is part of the content but it's a reference; we could keep the sentence but maybe we can keep the mention of locality pay tables. It's okay to keep the phrase "Visit this link to view the locality pay tables by geographic area." That's substantive? It's a reference; but it's not essential detail. However it's part of the posting. I'd keep it but maybe it's considered boilerplate? It's not navigation/legal/EEO. It's a reference to pay tables. I'd keep it. Similarly for special pay rate charts. We'll include Pay section with that info. Now produce HTML. Structure:

  About the role

  This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, Workers' Compensation Branch.

  • Locations: Yuma, AZ; Tucson, AZ; San Diego, CA; Los Angeles, CA; EL Centro, CA; Laredo, TX; El Paso, TX; Del Rio, TX; Houston, TX; Euless, TX; Jacksonville, FL; Rouses Point, NY; Front Royal, VA; Detroit, MI; Washington, DC; Minneapolis, MN; Indianapolis, IN
  But we need to preserve the list exactly; we can put each location as separate
• . Could also combine into one
• with semicolons but better separate. Next Responsibilities:

  Responsibilities

  Joining Customs & Border Protection (CBP) will allow you to use your expertise to proactively manage assigned workers' compensation cases, providing guidance and support to injured employees, supervisors, and Injury Compensation Coordinators (ICCs).

  • Managing assigned workers' compensation cases by ensuring all required documentation is collected, accurately filed, and maintained in the agency's system.
  • Monitoring case status, establishing and updating plans of action, and ensuring compliance with the Federal Employees' Compensation Act (FECA) and Department of Labor (DOL) requirements.
  • Serving as a technical resource for employees, supervisors, and Injury Compensation Coordinators (ICCs), providing guidance on workers' compensation rights, responsibilities, and regulatory requirements.
  • Offering assistance with claim development, return-to-work considerations, and ensures accurate and timely payment of benefits.
  • Preparing draft responses to Department of Labor correspondence, Congressional inquiries, and other legal proceedings related to workers' compensation cases.
  Requirements:

  Requirements

  • Must be a U.S. Citizen to apply for this position.
  • Males born after 12/31/1959 must be registered with Selective Service.
  • Primary U.S. residency for at least three of the last five years.
  • All pre-employment processes will be conducted in English.
  • May be required to pass a background investigation.
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
  • Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
  • Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
  • Bargaining Unit: This position is not covered under the bargaining unit.
  Qualifications:

  Qualifications

  Experience

  • GS09: You qualify for the GS-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
    • Analyzing and managing federal workers' compensation cases in accordance with the Federal Employees' Compensation Act (FECA) and related regulations.
    • Providing technical guidance and support to employees, supervisors, and agency leadership on workers' compensation rights, responsibilities, and regulatory requirements.
    • Preparing, reviewing, and maintaining case documentation, including developing plans of action, establishing diary dates, and ensuring all required evidence is collected and submitted.
    • Interpreting and applying case law, regulations, and agency policies to workers' compensation claims, and assisting in the preparation of responses to legal inquiries or Department of Labor hearings.
  • GS11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
    • Administering, processing, or managing workers' compensation or employee benefits cases.
    • Reviewing and analyzing claim documentation, medical information, personnel records, wage information, or other supporting evidence.
    • Using automated systems such as ECOMP or similar case management tools to maintain case records.
    • Providing technical guidance to employees, supervisors, or managers on workers' compensation or employee benefits requirements.
    • Interpreting and applying applicable laws, regulations, policies, and procedures to support timely and accurate case resolution.

  Education Substitution GS09: A master's degree or equivalent graduate degree, or 2 full years of progressively higher-level graduate education leading to such a degree, or a J.D. or an LL.B. degree from an accredited college or university may substitute for experience required at this level. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester hours or 54 quarter hours.

  Education Substitution GS11: A Ph.D. or an equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, or an LL.M. degree may substitute for experience required at this level. This education must demonstrate the skills necessary to do the work. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.

  Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. More information on this qualification standard is located here.

  Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

  You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/29/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a