Human Resources Specialist

Essential Functions

• Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to Team Members in order to provide superior guest service.
• Assists other members of the Human Resources Department with assigned projects and various events.
• Provides guidance and assistance to applicants, Team Members and leadership, as needed.
• Aids HR Business Partners with various functions within the HRIS.
• Assists manager with any and all training and compliance requirements, assignments, monitoring, and tracking.
• Responsible for the presentation and delivery of Brand Induction Orientation to all new team members. As well as facilitating other types of training presentations.
• Creates, runs and modifies HR reports as needed; generates periodic reports such as transfer, termination reports as required, daily, weekly, or monthly.

Education And /Or Experience Requirements

• Bachelor’s Degree in Human Resources or equivalent work experience.
• Comfortable with Public Speaking and Presenting in front of large groups.
• Experience with Microsoft Office software specifically in Word and Excel required.
• Experience working in a high volume traffic and fast paced environment preferred.
• Excellent customer service skills required.
• Must have excellent written and oral communication skills.
• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery regulations.
• Prior experience in the Gaming industry strongly preferred.
• Must successfully pass background check.
• Must be twenty-one (21) years of age or older.

Knowledge

• Knowledge Of Microsoft Office Suite and other Human Resource software systems.
• Independently initiating, following up on, and completing assignments, as well as special projects.
• Strong understanding of the gaming industry and the Hard Rock brand.
• Sound interpersonal judgment and decision-making skills in directing administrative tasks, using discretion when necessary, understanding the potential impact on the department.

Ability

• To communicate effectively with external contacts and all levels of team members.
• To use all required office equipment in an effective and efficient manner.
• To be a self-starter and complete assignments, follow-up, and special projects.
• To work with various computer applications and programs.
• To review and comprehend all necessary documentation.
• To compose, type, route, and file correspondence, etc.
• To be flexible to work varying shifts and time schedules as needed.
• To perform effectively and reliably in a fast-paced environment.
• To interface professionally with business contacts and customers.
• To obtain and maintain all necessary licenses and certifications.