Human Resources Process Team Leader

Job ID: Human Resources Process Team Leader

About the role

As a Human Resources Process Team Leader, you drive change, remove obstacles, and develop inclusive talent strategies to support a guest-focused mission. You champion recruiting efforts, collaborate with Talent Acquisition to attract and retain the right talent, and ensure profitable growth by developing high-performing and engaged teams. This role provides meaningful experiences to build skills for a career, including planning HR workloads, interpreting financial data, following employment laws, recruiting, event organization, and leading a team of hourly HR Experts.

Responsibilities

• Consistently deliver guest experience commitments to create an easy, inspiring, and friendly experience.
• Train and hold team members accountable for guest experience commitments and operational consistency.
• Review guest, financial, and team outcome metrics to identify opportunities, improve performance, and align teams on behaviors that elevate the guest experience.
• Lead and demonstrate a culture of executing Target practices, supporting team onboarding, learning, and career growth.
• Foster an inclusive environment where teams value diverse voices, authenticity, and equitable experiences.
• Support compliance training by planning, tracking, and validating team member training.
• Implement schedules that meet guest and team member needs, with guidance from store leaders.
• Plan recruiting and staffing efforts to help store leaders hire candidates with the right skills and experiences.
• Be approachable and available for the team, ensuring issues are resolved quickly and team members feel heard.
• Deliver HR processes and programs to maximize team member engagement and minimize business disruption.
• Provide a comprehensive orientation for new team members to enable excellent guest service.
• Execute the store staffing strategy, including recruiting, hiring, and onboarding, with guidance from leadership.
• Understand and reinforce store-specific employment laws and policies.
• Support staffing systems, scheduling systems, and pay practices.
• Establish clear goals and expectations, holding team members accountable.
• Understand financial objectives to maximize profitability and achieve area-specific and store goals.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• Lead a safety culture by modeling safe behaviors, correcting hazards, and ensuring accountability.
• Support merchandise protection strategies, including ordering, storage, and application.
• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience.
• Address all store emergency and compliance needs, including claims management and return-to-work programs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Previous experience using automated scheduling, timekeeping, and workforce management applications is preferred but not required.
• Strong cognitive skills, including problem analysis, decision-making, and financial/quantitative analysis.
• Ability to lead and hold others accountable.
• Effective communication skills and a welcoming, helpful attitude toward guests and team members.
• Ability to work independently and as part of a team, managing workload and prioritizing tasks.
• Ability to interpret instructions, reports, and information accurately.
• Frequently lift or move merchandise up to 10 pounds and occasionally up to 44 pounds without assistance.
• Climb up and down ladders as needed.
• Flexible work schedule, including nights, weekends, holidays, overnights, and peak shopping times; reliable and prompt attendance is necessary.

Skills

• Problem analysis and decision-making.
• Financial and quantitative analysis.
• Leadership and accountability for team performance.
• Communication on multiple frequency devices and operation of handheld scanners and other technology equipment.
• Workforce management and scheduling software.
• Interviewing, developing, coaching, evaluating, and retaining talent.
• Microsoft Office Suite and workforce management programs.

Pay

The starting pay range for this position is $23.75 - $25.75 per hour. The full pay range is $23.75 - $40.40 per hour. Pay is based on several factors, including labor markets, education, work experience, and certifications.

Benefits

• Comprehensive health benefits and programs for eligible team members and their dependents, including medical, vision, dental, and life insurance.
• 401(k) retirement plan.
• Employee discount.
• Short-term and long-term disability benefits.
• Paid sick leave, national holidays, and vacation.

For more details, visit Target Benefits.