Human Resources Operations Coordinator

About the role

Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

Responsibilities

• Provide employees with front-line HR support, guidance, and troubleshooting across HR topics. This includes HR programs & policies, timesheets and pay, benefits, and onboarding & offboarding, while successfully conveying complex HR information in a clear and understandable manner.
• Cook up the coordination of the escalation and resolution of advanced employee issues across Payroll, Total Rewards, IT, and HRBP teams, while ensuring all parties are aligned and updated along the way.
• Collaborate with cross-functional teams to develop “self-service” knowledge content for employees to access via MyParamount and ServiceNow.
• Support the onboarding process for all incoming employees. This includes ensuring all onboarding requirements are met in a timely manner, logistics are coordinated across TA Ops, HR Data, Tech, and Facilities teams, and employee & manager have a smooth experience.
• Manage employee data changes and job requisition requests.
• Partner across HRBPs, Compensation, Finance, and the HR Data Team to ensure transactions are approved and executed promptly and with accuracy.
• Manage end-to-end employee offboarding. This involves guiding employee and manager through all necessary tasks and logistics. As well as support with logistical questions across Payroll, Benefits, Facilities, and IT, conduct exit interviews as required, and ensure system and Payroll offboarding is transacted in a timely manner.
• Support HRBPs with reporting requests. This includes maintaining organizational charts, headcount files, and census reports for HRBPs, as well as coordinating more complex reporting requests with the appropriate specialist teams.
• Collaborate with HR Data team on regular data audits to ensure overall data quality and accuracy for your client group.
• Support HR Operational projects, aiming to drive HR process efficiency as well as employee experiences with HR.
• Partner with HRBP teams on client specific projects and tasks, as required.

Qualifications

• 2+ years of experience in a customer service, HR or administrative role (internships will be considered).
• Experience with Microsoft Office suite.
• Ability to assess processes within a cross-functional organization, proficient at prioritizing new and improved processes.
• Working knowledge of topics across HR functional areas. These areas include Benefits, Talent Acquisition, Learning and Development, Organizational Development, HR Systems and Operations, HR Compliance, and Payroll.

Additional Qualifications

• Experience with HRMs and/or Customer Service platforms – SuccessFactors, SalesForce, ServiceNow, a plus.
• Problem-solving skills; think critically about problems and know how to leverage your resources to package solutions.
• Proficient client facing / interpersonal skills and interest for delivering positive experiences and building relationships with teams and partners.
• Demonstrated ability to thrive in a dynamic, complex, and ambiguous environment with quick deadlines and shifting priorities.
• Ability to work autonomously, as well as within a collaborative team setting.
• Must be comfortable collaborating with senior HR and business leaders.

Pay

Hiring Salary Range: $56,000.00 - 65,000.00. The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

Benefits

• Affordable compensation and comprehensive benefits packages.
• Generous paid time off.
• Exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.

What We Offer

Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits