Human Resources Manager, Warehouse Operations

About the Role

The Human Resources Manager will serve as a strategic business partner and advisor to the Distribution Center leadership team at our Hialeah location, in a dynamic and rapidly changing business environment. They will drive a shared accountability to execute people and culture strategies aligned to key business priorities and deliver strong performance through a collaborative and team-oriented culture. This role is scheduled onsite Monday-Friday with the occasional need to flex schedule based on business needs.

Responsibilities

• Partner with management and talent acquisition to ensure strong execution of labor and staffing plans to meet situational and seasonal fluctuations of the business.
• Ensure new hire training plans and protocols are in place and consistently executed for all new employees across hourly warehouse, transportation and leadership positions.
• Act as a thought partner and advisor to site leadership team on people impacts of business strategies to proactively anticipate and plan for positive outcomes.
• Drive employee engagement and retention through proactive listening strategies, accessibility and floor presence, and routine survey administration and action planning.
• Assist in leading and executing effective change management and communications at all levels within location to support continuous improvement and growth initiatives.
• Ensure strong execution of all performance management related programs and processes for front line hourly workforce and exempt level/management team.
• Guide and coach people leaders to effectively deliver coaching and feedback to drive strong performance and results, including proper handling of underperformance.
• Maintain positive employee relations and lead through effective issue resolution, to ensure fair, consistent, and equitable employment practices.
• Support a Safety First culture engaging actively in strategies to promote a clean and safe working environment and assisting in post-accident or near miss investigations and workers compensation claims management.
• Role model and exhibit a firm commitment to KeHE's Civility Code and Keystone Leadership Habits enforcing the importance of delivering results the right way.
• Ensure consistent, accurate and compliant execution of all HR employment practices and policies in alignment with state and federal requirements.
• Maintain a heightened level of confidentiality in all communications and handling of personal and/or sensitive employee information to maintain trust, data integrity and compliance with relevant state and federal laws and regulations.
• Act as first point of contact to employees on KeHE health and wellness benefits, sick time and/or leave of absence management, and general employee assistance.
• Oversee administration of employee on-boarding, off-boarding, and status changes ensuring a high level of data and process integrity, accuracy and timeliness.
• Conduct management and employee training necessary to support various programs and initiatives, including oversight of annual compliance training.
• Work collaboratively with legal department to provide timely and accurate responses to employment related claims or charges.
• Other duties and projects as assigned.

Qualifications

• Bachelor's degree, preferably in HR, Business Administration and/or a related field.
• Minimum of 3-5 years previous HR management experience, preferably within food service, retail, CPG, grocery or adjacent industry, with hourly/frontline workforce.
• Minimum of 7 years of total HR or related experience overall.
• PHR, SPHR preferred.
• Knowledge of Microsoft Office and HRIS systems and software required.
• Knowledge of employment law and other government compliance regulations required.

Skills

• Contribute and support to the overall goals of the Human Resources Department.
• Ability to deescalate and effectively resolve emotional and/or complex problems.
• Application of strong situational judgment consistent with standards, practices, policies, procedures, regulation or government law.
• Ability to effectively manage competing priorities under tight time constraints.
• Ability to build strong trusting relationships across peers, region and corporate leadership, and frontline workforce coupled with the ability to be decisive.
• Ability to effectively communicate and present information, verbal and written and respond to questions in a manner appropriate to circumstance flexing style as needed.
• Ability and willingness to travel to other KeHE facilities and/or headquarters for annual meetings and/or professional development opportunities.
• Spanish language proficiency preferred, both written and verbal.

Pay

$79,300.00/Yr. - $116,270.00/Yr.

Benefits

• Benefits on Day 1
• Health/Rx
• Dental
• Vision
• Flexible and health spending accounts (FSA/HSA)
• Supplemental life insurance
• 401(k)
• Paid time off
• Paid sick time
• Short term & long term disability coverage (STD/LTD)
• Employee stock ownership (ESOP)
• Holiday pay for company designated holidays