Human Resources Manager, Warehouse Operations
KeHE Distributors · Lehigh, PA · 2 mo ago
On-siteHuman Resources$79k/yrFull-time
Overview
At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others - and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.
Primary Responsibilities
- Partners with management and talent acquisition to ensure strong execution of labor and staffing plans to meet situational and seasonal fluctuations of the business.
- Ensures new hire training plans and protocols are in place and consistently executed for all new employees across hourly warehouse, transportation and leadership positions.
- Acts as a thought partner and advisor to site leadership team on people impacts of business strategies to proactively anticipate and plan for positive outcomes.
- Drives employee engagement and retention through proactive listening strategies, accessibility and floor presence, and routine survey administration and action planning.
- Assists in leading and executing effective change management and communications at all levels within location to support continuous improvement and growth initiatives.
- Maintains positive employee relations and leads through effective issue resolution, to ensure fair, consistent, and equitable employment practices.
- Serves as a first point of contact to employees on KeHE health and wellness benefits, sick time and/or leave of absence management, and general employee assistance.
- Oversees administration of employee on-boarding, off-boarding, and status changes ensuring a high level of data and process integrity, accuracy and timeliness.
- Conducts management and employee training necessary to support various programs and initiatives, including oversight of annual compliance training.
- Works collaboratively with legal department to provide timely and accurate responses employment related claims or charges.
Minimum Requirements, Qualifications, Additional Skills, Aptitude
- Contribute and support to the overall goals of the Human Resources Department.
- Ability to deescalate and effectively resolve emotional and/or complex problems.
- Application of strong situational judgment consistent with standards, practices, policies, procedures, regulation or government law.
- Ability to effectively manage competing priorities under tight time constraints.
- Ability to build strong trusting relationships across peers, region and corporate leadership, and frontline workforce coupled with the ability to be decisive is needed.
- Ability and willingness to travel to other KeHE facilities and/or headquarters for annual meetings and/or professional development opportunities.
- Fluency in Spanish preferred, both written and verbal.
Education and Experience
- Bachelor's degree, preferably in HR, Business Administration and/or a related field.
- Minimum of 3-5 years previous HR management experience, preferably within food service, retail, CPG, grocery or adjacent industry, with hourly/frontline workforce.
- Minimum of 7 years of total HR or related experience overall.
- PHR, SPHR preferred.
- Knowledge of Microsoft Office and HRIS systems and software required.
- Knowledge of employment law and other government compliance regulations required.