Human Resources Manager - Falls Church, VA
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years and leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience.
About the role
Working as the HR Manager, you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training, and diversity. You will act as an expert regarding policies, procedures, and programs in these areas.
Responsibilities
- Coordinates and conducts management training related to associate relations (e.g., terminations, sexual harassment, performance management).
- Investigates and advises management on appropriate resolution of associate relations issues.
- Coordinates and conducts exit interviews to determine reasons behind separations; makes recommendations to reduce absenteeism and turnover.
- Represents the organization at personnel-related hearings and investigations as needed.
- Supports internal customer survey and associate satisfaction interpretation/feedback process.
- Attends operational meetings to increase HR visibility, conduct classroom training, provide assistance, and implement account HR initiatives.
- Coordinates and conducts management training related to interviewing, selection, and hiring.
- Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
- Provides support and tools to unit management to build relations and make presentations at schools, organizations, community associates, and job fairs regarding the organization and opportunities.
- Supports SSC sector and provides direct assistance and support in critical markets.
- Identifies critical needs areas and takes appropriate steps to rectify problems.
- Coordinates and conducts new hire orientation and management training.
- Conducts HR assessments.
- Prepares and presents HR-related topics at Field Operations Workshops for HR Training and Development.
- Regularly conducts HR-related training (e.g., Sexual Harassment, Progressive Discipline, HR 101).
- Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.
Requirements
- Bachelor’s degree (B.A.); Master’s preferred.
- Two to five years of multi-unit HR generalist and associate relations experience.
- Experience in a high customer contact setting.
- Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to work with mathematical concepts such as probability and statistical inference.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- SPHR/PHR Certification preferred.
Benefits
- Medical, dental, and vision insurance.
- Life Insurance / AD&D and disability insurance.
- Retirement plan.
- Flexible time off.
- Paid parental leave.
- Holiday time off (varies by site/state).
- Personal leave.
- Associate shopping program.
- Health and wellness programs.
- Discount marketplace.
- Identity theft protection.
- Pet insurance.
- Commuter benefits.
- Employee Assistance Program.
- Flexible Spending Accounts (FSAs).
Pay
$80,000 - $85,000