Human Resources Manager - Distribution Center

About the role

You will be the HR point person for Sur La Table's Brownsburg Distribution Center — the person managers rely on for answers, candidates count on to move quickly, and leadership looks to when workforce decisions need to be grounded in data.

Responsibilities

• Manage full-cycle recruiting for BDC roles — posting, screening, offers, and Day 1 clearance — with volume increasing during peak and seasonal windows.
• Manage temp staffing operations, including agency relationships, onboarding and offboarding, and hours submission.
• Own the new hire experience end to end — facilitate orientation, ensure every system and document is ready before Day 1, and run structured 15/45/90-day check-ins that surface trends and share findings with key leaders.
• Manage attendance tracking, timecard edits, call-off documentation, and policy enforcement consistently, accurately, and with care.
• Own the leave of absence process in partnership with AbsencePro — handling communications, approvals, and follow-ups. Provide first-response on workers' comp claims and escalate complex situations to the Sr. HR Manager with good judgment and documentation.
• Pull completion and rating reports, keep BDC leadership informed on review timelines, and raise flags before deadlines slip.
• Coordinate monthly safety topics, annual training, and LMS compliance reporting to keep the BDC population current and documentation airtight.
• Produce and distribute regular HR reports — headcount, rosters, terminations, OSHA, perfect attendance, labor — and communicate what the numbers mean clearly.
• Serve as the day-to-day HR point of contact for employees and managers, maintaining accurate records in Paylocity and escalating employee relations concerns with sound judgment.

Requirements

• Bachelor's degree in Human Resources, Business, or a related field — or equivalent experience
• 5+ years of progressive HR experience; distribution center or warehouse background strongly preferred
• Proven experience managing full-cycle recruiting, including high-volume and seasonal hiring
• Working knowledge of FMLA and leave of absence administration
• Solid understanding of federal and state employment law
• Ability to translate AI capabilities into business outcomes — identifying high-leverage opportunities where AI can improve decision quality, organizational speed, and workforce effectiveness
• Proficiency in HRIS systems; Paylocity experience a plus
• Strong organizational skills with the ability to manage competing priorities without losing track of details
• Clear, confident communicator in writing and in person
• Intermediate proficiency in Microsoft Office, Outlook, and Smartsheet
• Available to work onsite five days per week; office hours may vary based on business needs

Qualifications

• PHR or SHRM-CP certification