Human Resources Lead

About the role

The Human Resources Lead assists with various human resources functions and provides support to both management and associates at their location. This role plays a vital part in ensuring a positive and productive work environment while upholding company policies and legal compliance. The HR Lead oversees employment-related activities at the location level, including staffing, timekeeping, record keeping of performance coaching, benefits administration, and training coordination.

Responsibilities

• Promote positive associate relations through effective communication and fostering a supportive work culture
• Communicate with professionalism, empathy, and enthusiasm to deliver a positive experience to all
• Review applications to assess candidate qualifications and suitability for open positions
• Conduct initial phone screenings to evaluate candidate skills, experience, and cultural fit
• Coordinate and schedule interviews between candidates and store management, ensuring a smooth and positive candidate experience
• Coordinate and facilitate new hire onboarding to provide a smooth and positive new hire experience
• Plan and take part in community events to enhance hiring efforts and promote employment opportunities
• Coordinate and conduct new associate orientations, ensuring a smooth onboarding experience
• Prepare and maintain accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and all other relevant documentation
• Assist with benefits administration and enrollment processes
• Coordinate and conduct training sessions on assorted topics, including workplace policies, position specific training, and associate development
• Support performance management processes, aiding with goal setting, performance evaluations, and associate development plans
• Serve as a point of contact for associates, addressing inquiries promptly and providing guidance
• Assist your HR Business Partner to resolve associate conflicts and disciplinary issues, adhering to company policies and legal requirements
• Partner with the Store Support Center Human Resources and the Store Manager with policy, procedure, and initiatives
• Maintain associate communication by removing outdated communications and posting current information on RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information
• Oversee the location's safety program including maintaining the accident/incident files, communicating daily safety topics, completing the safety audits, and completing accident reviews
• Maintain a strong code of ethics and high degree of confidentiality of information about all company, associate, community, legal, and all other matters
• Regularly communicate, both written and verbally, with partners from Store Support Center in a professional manner
• Use general office equipment such as telephone, copy machine, fax machine, and computer
• May be required to work evenings and weekends
• Oversee monthly cash reporting as needed
• Maintain office and breakroom supplies
• Maintain breakroom and training space standards
• Participate in cross-training for flexibility in various departments and responsibilities
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively
• Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
• Perform other duties as assigned

Qualifications

• At least 2 years of human resources experience or equivalent combination of experience and education
• Proficiency with Microsoft Office Suite or related software
• Working knowledge of Microsoft Office Suite
• Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely
• Excellent customer service skills
• Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail
• Proven track record of consistently producing error-free work and meeting quality standards
• Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively
• Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization
• Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs
• Comfortable navigating computer systems and software to assist customers or manage activities
• Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning

Physical requirements

• Ability to maintain a seated or standing position for extended durations
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
• Able to navigate and access all facilities
• Skill to effectively communicate verbally with others, both in-person and via electronic devices
• Close vision for computer-related activities
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Benefits

• 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
• Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
• 15% Associate Discount
• Dave Ramsey's SmartDollar Program (no cost to you!)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services