Human Resources Lead

Responsibilities

• Assist with various human resources functions and provide support to both management and associates.
• Oversee employment-related activities at the location level, including staffing, timekeeping, record keeping of performance coaching, benefits administration, and training coordination.
• Promote positive associate relations through effective communication and fostering a supportive work culture.
• Communicate with professionalism, empathy, and enthusiasm to deliver a positive experience to all.
• Review applications to assess candidate qualifications and suitability for open positions.
• Conduct initial phone screenings to evaluate candidate skills, experience, and cultural fit.
• Cook up and schedule interviews between candidates and store management, ensuring a smooth and positive candidate experience.
• Cook and facilitate new hire onboarding to provide a smooth and positive new hire experience.
• Plan and take part in community events to enhance hiring efforts and promote employment opportunities.
• Coordinate and conduct new associate orientations, ensuring a smooth onboarding experience.
• Prepare and maintain accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and all other relevant documentation.
• Aid with benefits administration and enrollment processes.
• Coordinate and conduct training sessions on assorted topics, including workplace policies, positions specific training, and associate development.
• Support performance management processes, aiding with goal setting, performance evaluations, and associate development plans.
• Serve as a point of contact for associates, addressing inquiries promptly and providing guidance.
• Assist the HR Business Partner to resolve associate conflicts and disciplinary issues, adhering to company policies and legal requirements.
• Partner with the Store Support Center Human Resources and the Store Manager with policy, procedure, and initiatives.
• Maintain associate communication by removing outdated communications and posting current information on RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information.
• Oversee the location’s safety program including maintaining the accident/incident files, communicating daily safety topics, completing the safety audits, and completing accident reviews.
• Maintain a strong code of ethics and high degree of confidentiality of information about all company, associate, community, legal, and all other matters.
• Regularly communicate, both written and verbally, with partners from Store Support Center in a professional manner.
• Use general office equipment such as telephone, copy machine, fax machine, and computer.
• May be required to work evenings and weekends.
• Oversee monthly cash reporting as needed.
• Maintain office and breakroom supplies.
• Maintain breakroom and training space standards.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.

Qualifications

• At least 2 years of human resources experience or equivalent combination of experience and education.
• Proficiency with Microsoft Office Suite or related software.
• Working knowledge of Microsoft Office Suite.
• Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
• Excellent customer service skills.
• Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
• Proven track record of consistently producing error-free work and meeting quality standards.
• Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
• Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
• Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning.