Human Resources Information System (HRIS) Analyst (Business Systems Analyst II), Human Resources Division

About the role

The HRIS Specialist serves as a key technical resource within the Division of Human Resources, providing expertise and support across HR systems to improve efficiency, accuracy, and user experience. The Specialist administers core HR systems (PeopleSoft/CHRS, LMS platforms, and related HR technologies), ensures data integrity and security, supports implementations, and advances process automation.

Responsibilities

• Serve as primary contact for HR system issues, enhancements, and end-user support.
• Care for daily operations of PeopleSoft/CHRS, LMS (CSULearn, SumTotal, LinkedIn Learning, Vector Solutions), and related HR technologies (e.g., websites).
• Ensure system security, permissions, and data integrity.
• Oversee testing, upgrades, integrations, and troubleshooting.
• Conduct audits and assign evaluation programs (e.g., NEOGOV Perform).
• Deliver user training and documentation for HR systems.
• Identify inefficiencies and recommend workflow improvements.
• Lead HR e-forms and workflow transitions using AdobeSign, Smartsheet, and OnBase.
• Collaborate with IT and HR teams to integrate tools and streamline document management.
• Develop and maintain reports, dashboards, and data extracts using CHRS/PeopleSoft Query, SQL, Tableau, Smartsheet, and CIRS.
• Develop key performance indicators (KPIs) and maintain metrics for HR leadership.
• Lead or support HRIS and third-party system implementations.
• Assist in developing project plans, managing milestones, and conducting UAT.
• Partner with IT and the Chancellor’s Office on systemwide initiatives.
• Aid in developing strategies and resources to support the adoption of new systems.
• Deliver communications, training guides, and knowledge sessions for HR stakeholders.
• Promote system best practices and user confidence.

Qualifications

• Equivalent to a bachelor's degree in a related field and two years of relevant experience.
• Working knowledge of business systems analysis principles and practices, as well as skill in diagnosing problems and determining system issues.
• Strong project planning and organizational skills to plan, organize, and manage multiple processes and projects.
• Strong communication and interpersonal skills to understand needs and priorities as well as to foster strong relationships and effective communication to ensure alignment and project success.
• Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools.
• Strong analytical skills in order to evaluate user and business needs as well as accurately interpret data to develop sound conclusions and recommendations.
• Proficiency in using applicable software applications and business systems.
• Knowledge of university and IT policies, processes, and procedures, as well as data privacy regulations.

Skills

• Working knowledge of data analytics and the ability to track, analyze, and report metrics clearly and concisely.
• Knowledge of HR-related systems and solutions such as Cherwell, CHRS/PeopleSoft, CIRS, CSULearn, CSURecruit, NeoGov Perform, P2P, PIMS, Tracker I-9, ServiceNow, Smartsheet, and Tableau.

Benefits

The anticipated salary step placement is $6,492 monthly (Step 1). The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.