Human Resources (HR) Generalist

At Toole Design, we're leading the way in creating safer, more connected communities through sustainable multimodal transportation design. We're a mission-based company focused on making transportation more equitable, safe, and accessible, because we know that when people can move freely about their cities, they can live fuller lives. This is an opportunity to support this work from behind the scenes by bringing operational excellence that helps our mission and values come to life.

About the role

We're looking for a Human Resources Generalist with a strong background in ERISA-governed benefits to join our team. The right candidate will excel at explaining complex benefits in plain language, care deeply about equity, and have a firm understanding of the relationship between total compensation and performance. You will partner with the Director of People and Culture, coordinate with Accounting leadership and external advisors to advise and support leadership and staff, specializing in ERISA-governed benefits. Your role will include communications strategies, reporting, compliance oversight, and serving as a trusted partner for benefits-related needs. You'll also support staff by advising on policies, creating and co-leading trainings, and coaching team members as a senior member of the People & Culture (HR) team.

Responsibilities

• Lead audits, ensure accurate reporting, and maintain strong documentation for ERISA-governed benefits and retirement plans
• Manage compliance testing and reporting processes such as Form 5500, ADP/ACP, and 409(p)
• Develop and implement communications strategies to explain complex benefits in plain language
• Advise leadership and staff on benefits, policies, and approaches that align with the organization’s mission and values
• Serve as a trusted partner and advocate for employees while representing the voice of the company
• Create and co-lead trainings and coaching sessions for staff and managers
• Collaborate across teams to develop strategies and creative solutions for HR-related challenges

Requirements

• Bachelor’s degree in business, organizational development, human resources, economics, accounting, or a related field; equivalent professional experience may be considered in lieu of a degree
• 8+ years of Human Resources experience, including at least 4 years working with ERISA-governed benefits and retirement plans
• Strong knowledge of qualified retirement plans and ERISA laws
• HR certification required (SHRM-CP/SCP or PHR/SPHR); retirement plan certifications such as CPSP, QKA, or QPA preferred
• Proven ability to coach and mentor staff while collaborating across teams
• Excellent communication, organizational, and multitasking skills with exceptional attention to detail

Benefits

• Collaborative, inclusive culture that supports growth and advancement
• Flexible hybrid schedule: 3 days in the office and 2 days remotely
• 8 paid holidays and at least 16 days of PTO accrued annually
• Competitive salary and excellent benefits
• Transportation perks
• Mentorship and development opportunities

Pay

We are targeting a salary range of $81,000.00 to $91,000.00 for this position. Exceptionally qualified candidates may qualify for more.