Human Resources Generalist - Scheduler

About the role

At Midwest Express Clinic, “Express is our middle name.” That means fast, high-quality care for our patients, a fast-moving, high-growth environment for our teams, real ownership and the ability to make an impact quickly. We are building a healthcare experience that is efficient, compassionate, and human — and our people are at the center of that. Our culture is grounded in PACT: Positive – we bring solutions and energy; Accountable – we own outcomes; Compassionate – we care for patients and each other; Teamwork – we win together.

Responsibilities

• Scheduling & Coverage
  • Build, coordinate, and maintain clinic schedules to ensure consistent staffing coverage
  • Audit schedules for compliance with staffing requirements, labor rules, and company policy
  • Partner with clinic and regional leaders to align staffing with patient volumes and clinic needs
• Real-Time Staffing
  • Manage call-offs, last-minute gaps, and coverage needs as they arise
  • Coordinate float staff, shift swaps, and cross-clinic coverage
  • Communicate staffing changes quickly and clearly to leaders and teams
• Attendance & Policy Compliance
  • Track attendance, tardiness, and schedule exceptions across clinics
  • Support leaders with attendance-related progressive discipline, ensuring consistency and documentation
  • Monitor and reinforce break, scheduling, and timekeeping policies
• Workforce Analytics & Process Improvement
  • Analyze staffing, attendance, and scheduling trends to identify risks and opportunities
  • Build reports and dashboards that give leaders visibility into coverage and compliance
  • Design more structured, scalable scheduling processes as we grow
  • Flag staffing shortages to Recruiting to help prioritize hiring