Human Resources Generalist - Retail

About the role

We are seeking an enthusiastic and dedicated Human Resources Representative to join our team at the White Lake Township, MI Store Location. This pivotal role is at the heart of our operations, where you will be instrumental in recruiting top talent, fostering a positive work culture, and ensuring our staff have the support they need to succeed.

Responsibilities

• Provide HR support and assistance to store leadership through coaching and guidance on HR-related matters including staffing, workforce planning, training & development, retention, onboarding, employee relations, compensation, EEO, safety, HR policy, etc.
• Partner closely with store leadership and the regional HR team to champion HR goals and strategies.
• Assist with the staffing, interview, and selection process of leadership and non-leadership roles within the store and manage the applicant tracking system and applications for positions within the store.
• Oversee effective orientation, onboarding, and training to drive engagement and retention.
• Champion engagement through mTeam, mCulture, mPerformance, and other HR key initiatives.
• Ensure and facilitate effective communication to all team members in the store; engage leadership to communicate and follow up with team members.
• Assist in the reporting, analysis, execution, and follow-up pertaining to talent management, talent development, talent acquisition, and total rewards processes and programs.
• Provide guidance to store leadership on career development resources for their team members; run reports and track progress of individual development plans, talent profiles, development goals, training completion, and overall development efforts.
• Provide consultation, direction, and recommendations to leadership regarding employee relations activities, dispute resolution procedures, corrective and disciplinary actions, terminations, and EEO matters affecting employment.
• Assist with the investigation and resolution of employee complaints or policy violations.
• Provide business partner support regarding company policies and procedures covering employee relations, compensation and payroll, benefits administration, talent development, talent management, and disability management services.
• Support HR Market Managers with projects as needed.
• Perform other administrative duties as assigned or required.

Requirements

• High School diploma or equivalency required.
• Associate Degree or above in Human Resources preferred.

Qualifications

• Ability to present thought leadership, demonstrate leadership presence, and be approachable.
• Ability to take initiative and work independently.
• Strong planning, organizational, and problem-solving skills.
• Demonstrated ability to listen attentively and actively.
• Excellent communication skills, both oral and written, as well as the ability to facilitate both small and large groups in a variety of forums including formal presentations, working meetings, business reviews, and informal discussions.
• Demonstrated ability to design effective meetings and small group interactions including one-to-one discussions and conflict mediations.
• Ability to develop and maintain effective relationships and to build a positive rapport with all levels of the organization (up, down, and sideways).
• High energy and adaptable.
• Time management and prioritization skills.
• Tenacity, emotional consistency, and courage to manage/address difficult situations.
• Schedule flexibility when business needs exist.
• Demonstrate confidentiality and ability to instill trust.

Preferred Experience

• 2 years of experience working as an HR Generalist, Sr. HR Generalist, HR Manager, or equivalent.
• 2 years of experience in Employee Relations and Investigations.
• 2 years of experience with HRIS and Applicant Tracking Systems.

Benefits

• Get Paid Weekly.
• 3 weeks of Paid Days Off (effective on hire date – Leaders Only).
• Medical/Dental/Vision/401K (effective on hire date – Leaders Only).
• Tuition-Free and Education Reimbursement Programs (available on hire date).
• Career Growth.
• Paid Parental Leave.
• Team Member Discount.