Human Resources Generalist

Founded in 2014, Zywie is a full-suite, remote cardiac monitoring company specializing in wearable biosensor devices and cloud-based data analytic solutions. Zywie’s flagship product is the ZywieNano™ patch, a small band-aid-like patch that patients wear on their chest to continuously monitor their heart’s electrical activity for up to 30 days. The data collected by the ZywieNano™ patch is sent to Zywie’s cloud-based platform, where it is analyzed by algorithms to provide insights into a patient’s heart rhythm and potential cardiac conditions.

The Human Resources Generalist is a hands-on, broad-scope role supporting the full employee lifecycle across Zywie's multi-state, remote workforce. Partnering closely with the Manager of Human Resources, this individual will deliver day-to-day HR operations while helping mature the systems, processes, and documentation that scale with the business. This is a knowledge-worker role for someone who applies judgment, not just process. Zywie's HR function is small by design and high-leverage by necessity: the Generalist will own real work end to end, exercise independent decision-making within established policy, and have direct visibility to leaders. This is an ideal opportunity for an HR professional who wants breadth, autonomy, and the chance to help build a function rather than maintain one.

Responsibilities

• Support the development, implementation, and maintenance of HR policies and procedures; provide guidance to employees and managers on interpretation and application.
• Monitor federal, state, and local employment law developments across Zywie's 20+ state footprint and flag required policy, notice, or practice changes.
• Maintain compliance with FMLA, ADA, FLSA, Title VII, state leave and sick time laws, pay transparency requirements, and applicable posting obligations.
• Support compliance reporting including EEO-1, ACA, workers' compensation, and unemployment claims administration.
• Maintain accurate, confidential employee records and documentation in accordance with retention requirements and Zywie's quality and regulatory environment.
• Manage full-cycle recruitment for assigned requisitions: intake meetings, job postings, sourcing, resume screening, interview scheduling, and candidate communication.
• Conduct phone screens and participate in interview panels; coach hiring managers on structured, legally defensible interviewing practices.
• Prepare offer letters, initiate background screening, and manage pre-employment requirements.
• Own the remote onboarding experience end to end — systems provisioning coordination, new hire paperwork, orientation delivery, and 30/60/90-day check-ins.
• Support Zywie's promote-from-within philosophy and employee referral efforts through internal postings and candidate pipeline development.
• Serve as a first point of contact for employee questions, concerns, and complaints; respond promptly, fairly, and with discretion.
• Conduct and document workplace investigations under the direction of the Manager of Human Resources; prepare investigation summaries and recommend outcomes.
• Coach managers through performance concerns, corrective action, and difficult conversations, balancing employee advocacy with organizational risk.
• Draft corrective action documentation, performance improvement plans, and separation paperwork; support offboarding and exit interviews.
• Identify themes across employee relations activity and recommend proactive interventions.
• Administer health and welfare benefits, 401(k), and leave programs; serve as the day-to-day resource for employee benefits questions and escalations.
• Support annual open enrollment including communications, employee education sessions, system configuration testing, and post-enrollment audits.
• Manage benefit eligibility, qualifying life events, COBRA, and carrier reconciliation with the broker and vendor partners.
• Support compensation activities including salary benchmarking, job evaluation, offer analysis, and the annual merit planning cycle.
• Partner with Finance/Payroll on data accuracy, status changes, and pay-impacting transactions; support multi-state payroll compliance.
• Administer performance management cycles including goal setting, mid-year check-ins, annual reviews, and calibration support.
• Work with managers and employees to address performance issues early, constructively, and consistently.
• Identify training needs across the organization and support delivery of learning content, manager enablement, and leadership development programming.
• Support engagement survey administration, action planning, and follow-through on culture initiatives.
• Maintain data integrity in ADP Workforce Now, including employee records, job data, org structure, and workflow configuration.
• Build and distribute recurring HR reports and dashboards (headcount, turnover, time-to-fill, leave, compliance) and provide analysis on trends.
• Identify opportunities to automate, standardize, and document HR processes; maintain SOPs and the HR knowledge base.
• Support responsible adoption of approved AI tools within HR workflows in line with Zywie's usage guidelines.

Requirements

• Bachelor's degree in Human Resources, Business, or a related field — or equivalent combination of education and progressive HR experience.
• 3+ years of generalist HR experience spanning at least three of: recruitment, employee relations, benefits, compensation, compliance, or performance management.
• Working knowledge of federal and multi-state employment and labor law.
• Experience with an HRIS platform; ability to manage data accurately and produce clean reporting.
• Demonstrated sound judgment, critical thinking, and decision-making in ambiguous or sensitive situations.
• Proven ability to handle confidential information with absolute discretion.
• Strong written and verbal communication skills; able to explain policy clearly to employees at every level.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
• Ability to work independently and stay organized in a fully remote, distributed environment.

Preferred Qualifications

• HR certification — PHR, SPHR, SHRM-CP, or SHRM-SCP.
• Hands-on experience with ADP Workforce Now.
• Experience supporting a remote or multi-state workforce, including California employment law exposure.
• Experience in medical device, healthcare, or another regulated industry (ISO 13485, FDA, HIPAA awareness).
• Experience supporting an HR function in a growth-stage company where processes are still being built.
• Familiarity with salary benchmarking tools and compensation structure administration.

Skills

• Judgment & Critical Thinking — applies information and analysis to solve problems and reach defensible conclusions.
• Trust & Confidentiality — earns credibility with employees and leaders alike.
• Execution & Follow-Through — owns outcomes without needing to be managed to the finish line.
• Business Partnership — connects HR practice to operational and business results.
• Adaptability — comfortable with shifting priorities and evolving processes.
• Service Orientation — treats every employee interaction as a reflection of the culture.

Physical Demands and Work Environment

• Primarily sedentary office work with extended computer use.
• Regular standing and walking for team meetings and floor supervision.
• Occasional lifting of office materials (up to 25 lbs).
• Visual acuity required for data analysis and report review.
• Manual dexterity needed for computer operation and documentation.

Benefits

• Health Insurance
• PTO and Holidays
• 401(K)
• Life Insurance
• AD & D Insurance