Human Resources Generalist

About the role

The HR Generalist at World's Finest Chocolate plays a pivotal role in ensuring the best possible employee experience throughout the entire employment lifecycle. This position executes and continually improves a broad range of people services and tasks in alignment with our core values, policies, and procedures, and in accordance with Federal and State Labor laws.

Responsibilities

• Proactively address employee relations concerns, resolve interpersonal conflicts, and coach both managers and employees in nurturing positive work relationships and fostering a positive work environment.
• Support the HR Director or HR Manager in conducting investigations of employee-related matters with a high degree of empathy, objectivity, professionalism, and tact in a timely manner.
• Assist employees and managers through performance management processes, including goal setting, feedback sessions, and performance evaluations.
• Support the implementation of employee engagement initiatives to foster a positive and inclusive work environment.
• Assist in talent acquisition efforts, including sourcing, screening, interviewing, and the assessment and selection process of candidates.
• Execute and facilitate onboarding programs, such as day-one orientation, to ensure new employees have a smooth transition into their roles and the company culture.
• Support employee development programs to encourage career growth and skill enhancement.
• Support the implementation of strategies to promote employee well-being and work-life balance.
• Assist in conducting regular employee assessments or surveys and participate in designing and developing strategies to enhance the employee experience.
• Facilitate conversations and deliver presentations to groups on various HR-related topics.
• Take on additional responsibilities outside the day-to-day scope of this role as needed or requested.

Requirements

• Bachelor's degree in Human Resources Management, Business Administration, Psychology, or related field (master's degree a plus).
• 4+ years of progressive HR or related experience, with a focus on employee relations, onboarding, engagement, talent acquisition, and performance management.
• Experience in resolving interpersonal conflicts and coaching both managers and employees.
• Experience in the hiring, screening, and interviewing process, and coordinating assessment and selection processes.
• Comfortable and experienced in facilitating conversations and presenting to groups of all sizes.

Preferred Qualifications

• Experience or involvement in conducting investigations.
• Experience in a manufacturing or similar environment is highly desired.
• Spanish language ability, both verbal and written, is highly desired.

Skills

• Understanding of Federal and State Labor laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to build and maintain positive relationships with employees at all levels of the organization.
• High level of integrity and confidentiality.
• Takes initiative and has a continuous improvement mindset.

Benefits

• Win as One Bonus Target: 5% based on company and/or individual performance
• Paid Time Off
• Medical/Dental/Vision insurance
• Mental Health Support
• Wellness Program
• 401k Matching
• HSA/FSA
• LifeLock Identity Theft Protection
• STD/LTD
• Life Insurance
• Tuition Reimbursement
• ESOP

Pay

Wage Range: $75,000 to $90,000