Human Resources Generalist

About the role

The Human Resources Generalist assists the Human Resources department in supporting an employee-oriented, high-performance culture that emphasizes customer service and the ongoing development of a superior workforce. This position may focus primarily on payroll processing or benefits administration and is cross-trained in both areas to ensure seamless departmental coverage.

Responsibilities

• Provide training and guidance on human resources matters to employees and officers of the bank.
• Provide administrative assistance to the Human Resources Department, including scheduling meetings/interviews and preparing letters, reports, and agendas.
• Assist customers (internal and external) with general human resources questions, answering department phone calls and emails.
• Assist in maintaining HR records, employee lists, organizational charts, and requested HR metrics.
• Assist in conducting new employee orientation and preparation of materials.
• Process and enter payroll and benefits transactions, including payroll data entry and corrections, new benefit enrollments, qualifying life event changes, and terminations, ensuring accurate and timely processing.
• Coach, counsel, and consult with employees on HR-related topics.
• Serve as a positive role model by communicating bank values and upholding bank policies, fostering employee and public relations, and promoting a collaborative team culture.
• Assist with the development and maintenance of performance management and improvement systems.
• Assist with the research and development of various human resources-related policies and procedures.
• Assist with the development and ongoing maintenance of job descriptions for all positions within the bank.
• Monitor employee overdrafts in accordance with policy and notify supervisors when disciplinary action is necessary.
• Serve as the point of contact for HR Payroll/Benefits systems, maintaining data integrity, generating reports and HR metrics, coordinating with benefit carriers and vendors, and troubleshooting system issues.
• Ensure payroll and benefits transactions comply with applicable federal, state, and local tax and labor regulations, and support internal and external payroll/benefits audits.
• Serve as a cross-trained backup for payroll or benefits processing to ensure continuity of operations.
• Engage in ongoing personal development.
• Perform other duties as assigned.

Requirements

• Maintain a high level of confidentiality.
• Strong analytical and business judgment skills.
• Excellent communication skills, including written, verbal, and coaching.
• Excellent organizational and computer skills.
• Excellent interpersonal skills.
• General knowledge of employment laws and practices, including benefits and payroll administration, health and welfare plans, COBRA, FMLA, and ACA compliance requirements.
• Working knowledge of HRIS platforms (e.g., UKG, Workday, ADP, Paycom), including payroll processing, data management, reporting, and system configuration.
• Experience processing payroll and/or administering benefits strongly preferred.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field preferred.
• Three or more years’ experience in a human resources role or professional experience in a field that provides the background necessary to govern personnel activities in a financially safe and sound manner.
• Preferred training in employment law, compensation administration, workplace safety or security, employee relations, and training.

Physical Demands

• Hearing, speech, and close vision.
• Sitting, including computer use.
• Driving with own transportation to other branches for meetings/workshops.
• On occasion, may be required to lift and/or move up to 25 pounds.
• Job responsibilities may include standing, walking, lifting, kneeling, and crouching.