Human Resources Generalist

Open Health Care Clinic is seeking a dedicated and detail‑oriented Human Resource Generalist to support our growing organization. This position plays a vital role in providing HR support across multiple clinic locations and functions, including recruitment, onboarding, employee relations, policy administration, benefits support, compliance, and workforce development.

Key Responsibilities

• Talent Acquisition & Recruitment: Manage full‑cycle recruitment activities, including job postings, candidate sourcing, screening, interview coordination, offer preparation, and onboarding. Develop partnerships with local colleges, universities, and community organizations to build talent pipelines. Coordinate credentialing appointments and assist with credentialing processes when applicable.
• Employee Relations & HR Support: Serve as a resource for employees and managers regarding HR policies, procedures, and programs. Respond to HR inquiries and escalate issues when appropriate. Monitor and help manage HR ticketing systems. Support employee engagement, productivity, and retention initiatives.
• HR Policy Administration & Compliance: Assist with the development, implementation, and administration of HR policies and procedures. Provide guidance and interpretation regarding company policies. Support compliance with federal, state, and local employment laws and regulations.
• HR Operations & Records Management: Maintain accurate employee records in both electronic and paper formats. Manage HRIS data and generate reports as needed. Assist with maintaining organizational charts and workforce records.
• Performance Management & Onboarding: Coordinate employee performance evaluation processes. Facilitate New Hire Orientation programs. Support onboarding activities and ensure a positive employee experience during integration.
• Workforce Development: Support employee development and training initiatives. Participate in professional development opportunities to stay current with HR best practices. Assist with workforce planning and organizational development efforts.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2–3 years of Human Resources experience, or a Bachelor’s degree in Human Resources or a related field in lieu of experience.
• Valid Louisiana Driver’s License.
• Ability to pass an auto insurance carrier review.
• Preferred: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Preferred: PHR or SHRM‑CP certification.

Knowledge, Skills & Abilities

• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Interpersonal, negotiation, and conflict‑resolution abilities.
• Effective time management with the ability to meet deadlines.
• Analytical and critical‑thinking abilities.
• Ability to prioritize responsibilities and escalate issues appropriately.
• High degree of professionalism, integrity, and confidentiality.
• Working knowledge of employment laws and HR best practices.
• Proficiency in Microsoft Office Suite.
• Ability to quickly learn and effectively utilize HRIS and talent management systems.

Physical Requirements

• Regularly required to sit, stand, walk, speak, hear, and use hands for computer and telephone operation.
• Ability to perform work requiring close visual attention and extended computer use.
• Ability to lift and carry up to 25 pounds.

Work Environment

• Professional office environment with moderate noise levels.
• Ability to work at a computer workstation for extended periods.
• Work may be performed in confined office spaces and requires routine use of office equipment.

Travel Requirements

• Occasional local travel during the workday may be required.

Why Join Open Health Care Clinic?

At Open Health Care Clinic, we are committed to creating a positive workplace culture where employees are valued, supported, and empowered to succeed. If you are passionate about human resources and making a meaningful impact on employees and the communities we serve, we encourage you to apply.