Human Resources Generalist

The role

The primary role of this position is to deliver high-quality HR support in the service center, ensure compliance with company policies, and facilitate effective communication among peers, managers, and customers, as directed by the Human Resources Manager and the General Manager.

Responsibilities

• Works with service centers to ensure adequate staffing levels are achieved.
• Maintains hourly job descriptions to promote alignment with organizational objectives and compensation programs.
• Responsible for all phases of recruiting and onboarding. Recommends and manages appropriate recruitment sources and helps with staffing plans.
• Aids in monitoring recruiting vendors, job posting sites, and applicant tracking systems.
• Aids in developing and administering human resource policies and procedures that are legally appropriate with consistent application throughout the organization.
• Acts as a consultant and mediator to management and staff regarding hourly employee relations matters and recommends appropriate action and resolution with the guidance of the HR Corporate team.
• Administers disciplinary measures and terminations.
• Coordinates the scheduling and presentation of HR-related training and development initiatives at the service centers.
• Works with Service Center managers to promote employee engagement and address potential employee retention issues.
• Oversees workers' compensation processes and claims at the service centers.
• Promotes IFCO benefit plans and assists the hourly employees with the enrolments.
• Maintains human resource information systems to ensure valid data and employee information.
• Processes hires and terminations in HR systems to ensure the validity of data.
• Promotes policies, procedures, and programs at the location to ensure fairness and respect for individuals and legal compliance.
• Completes daily, weekly, and monthly reporting, including but not limited to payroll, time & attendance, and timekeeping.

Qualifications and Experience

• Bachelor’s degree in human resources, Business, Organizational Development, or Industrial/Organization Psychology is preferred.
• PHR or SPHR certification is preferred.
• 4+ years of progressively responsible HR Generalist experience is required.
• Experience in a mid-size (200+ employees), non-union warehouse/distribution center or manufacturing environment is strongly preferred.
• Previous experience providing HR support to off-site employees is also preferred.
• 2+ years of experience with human resources duties such as new hire and termination processing, FMLA tracking, workers' compensation administration, employee recognition programs, and employee dispute resolution.

Skills and Knowledge

• Knowledge of current laws and regulations governing human resource matters and the ability to function as a business partner with a solid knowledge of federal and state employment law.
• Strong written and verbal communication skills, along with presentation skills, are required to disseminate information in meetings, write policy and procedural/training documents, and deliver effective presentations on a variety of HR topics.
• Demonstrated success in building relationships with all levels of management and staff within an organization.
• Ability to utilize HRIS systems to provide meaningful metrics and reporting for upper management.
• Knowledge of HR processes: performance management, compensation, employee engagement, etc.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and negotiate or influence appropriate outcomes.
• Computer literacy required, including proficiency in standard business applications included in Microsoft Office Suite. (MS Office Suite, MS Excel, MS Word, MS PowerPoint, MS Outlook, and Internet)
• Proven planning and organizational skills.
• Ability to work both within a team environment and independently to prioritize tasks.
• Proven problem-solving skills, particularly with employee issues.
• Ability to perform multiple tasks.
• Self-motivated to achieve goals.

Benefits

IFCO offers a competitive benefits package with new hire medical/dental/vision benefits starting on the 1st of the month after hire, 401 (k) match with immediate vesting, annual bonus potential, merit increases, and a team environment with leadership growth opportunities.