HUMAN RESOURCES GENERALIST

We’re changing entertainment. Come join a fast-paced, diverse team driven by enthusiasm for helping people find and have more fun. At PENN Entertainment, you’ll work in an exciting industry with a company that cares about your career growth and offers a competitive Total Rewards package, including wellness programs that support financial, physical, and mental well-being.

About the role

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Partners with HR Business Partners to meet the needs of departments within the business unit.
• Supports internal and external recruitment efforts for the property.
• Conducts effective, thorough, and objective investigations in cases of grievances, harassment, employee concerns, or EEOC issues.
• Conducts exit interviews, records feedback/dialog, and reports patterns to management.
• Assists in the handling of unemployment compensation claims.
• Facilitates identified training programs for the property, including but not limited to New Hire Orientation, Customer Service, Responsible Gaming/Alcohol Awareness.
• Provides HR Policy guidance and interpretation consistent with Core and Local policies, State and Federal statutes, and collective bargaining agreements, where applicable.
• Attends training and meetings, as required.
• Collects, analyzes, and looks for trends in human resources data to make suggestions relating to HR strategy—turnover, engagement, and leadership opportunities.
• Assists and participates with the design and execution of engagement, wellness, and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Maintains strict confidentiality in all departmental and company matters.
• Responds to all requests and communication in a timely manner.
• Ensures compliance with all regulatory compliance within the area of responsibility and reports potential issues to management.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in business administration, HR, or other relevant degree; or equivalent combination of education and experience.
• Minimum of 2-5 years of HR or related experience.
• PHR certification preferred.
• Previous experience working in a labor environment with union contracts preferred.
• Proficient computer skills, including MS Office software (Word, PowerPoint, Excel, and Outlook); iCiMS and Ultipro experience a plus.
• Ability to work with various levels of the organization to develop and influence the culture.
• Highly effective communication and negotiation skills.
• Excellent organizational skills, presentation skills, and ability to work independently and collaboratively.
• Exceptional customer service focus on producing quality results.
• Demonstrated knowledge of state, local, and federal labor laws and regulations related to HR.
• Willingness to work flexible hours, including holidays, nights, and weekend hours as business needs dictate.

Skills

• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and communicate verbally in English; written communication skills in English may also be required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to perform calculations involving American money, weight, volume, and distance, including discounts, interest, and commissions.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off that increases with length of employment.
• Wellness programs supporting financial, physical, and mental well-being.