Human Resources Generalist

Position Summary

The Talent Services Generalist will support the Talent Services department by providing administrative and operational assistance across human resources functions including onboarding, employee relations, benefits administration, and compliance.

Key Responsibilities

• Liaise with Business Director and employees to support employee relations matters; elevates employee issues as needed
• Aids managers in dealing with and documenting performance issues; participates in disciplinary meetings or separations
• Coordinates the onboarding and offboarding processes for attorneys and professional staff, including preparing documentation and conducting new hire orientations
• Serves as a point of contact for employee inquiries related to HR policies, procedures, benefits, and general talent services matters
• Maintains accurate and up-to-date employee change records in the HRIS system (Workday)
• Covers annual benefits open enrollment; serves as liaison between employees and shared services benefits team in resolving benefit issues
• Provides guidance and support the administration of employee benefits programs, including new hire enrollments, changes, and terminations
• Maintains reports, record, and assists with leave of absence administration (e.g. FMLA, STD, and Workers Compensation), including tracking and coordinating communications with employees and third-party administrators
• Partners with managers and attorneys to define job requirements and develop job descriptions
• Works with employment agencies on direct placement hiring and temporary staffing needs
• Supports the performance review process and related communications, alongside the Business Director for professional staff
• Identifies areas of development and makes appropriate recommendations for training and development
• Creates and assists with the preparation of HR related reports, audits, and compliance documentation; provides HR metrics as needed
• Manages and processes leaves, time off policies, internal processes and procedures and planning of internal events
• Contributes to the continuous improvement of HR processes and procedures
• Assists other GT offices and department activities as needed, and performs additional duties and responsibilities as assigned

Qualifications

• High level of discretion and professionalism when handling confidential and sensitive information
• Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation
• Strong attention to detail, outstanding organizational skills with the ability to manage time effectively and meet deadlines in a fast-paced environment
• Effectively works under pressure to meet strict deadlines and prioritize multiple tasks
• Provides outstanding client service, meets high quality standards for services, and meets or exceeds client expectations; proactive in seeking innovative ways in which to help others
• Analytical with strong problem-solving skills, takes initiative, and uses good judgment, excellent follow-up skills
• Bachelor's degree or equivalent experience in Human Resources, Business, Organizational Development or a related field
• SHRM-SCP, SHRM-CP, SHRM-California, SPHR, PHR, or PHRca certification a plus
• Minimum of five years of experience in human resources, big law firm experience preferred
• Minimum of two years of experience in human resources or employee relations in California workplaces is required
• General knowledge of HR principles and practices, as well as employment law compliance
• Ensures compliance with federal and state laws
• Technology proficiency with Windows-based software and Microsoft Word, Excel, and Outlook required
• Experience with HRIS & ATS platforms required; Workday experience preferred
• Demonstrates a basic understanding of artificial intelligence (AI), including core capabilities, limitations, and importance of data privacy, accuracy, verification, and ethical considerations within a professional services environment
• Familiarity with or willingness to learn AI platforms (e.g., Microsoft Copilot, ChatGPT, or similar tools) and incorporate them responsibly into day-to-day workflows to enhance daily work tasks as appropriate and/or directed
• Proactive approach to learning and adapting to emerging AI and related technologies and contributes to a culture of innovation

Expected Pay Range

The Expected Pay Range For This Position Is $85,000 - $100,000 per year