Human Resources Generalist

Job Responsibilities

• Partner with HR Manager and store leadership on staffing, employee relations, workforce planning and daily store HR operations
• Act as primary liaison for employee relations questions and concerns, leaves of absence, paid time off, workers compensation, etc.
• Ensure integrity of staff timecard and support the payroll process
• Provide training to store employees, including but not limited to HR processes and procedures, employment laws, recruiting, etc.
• Support managers in coaching, evaluating performance, and handling disciplinary actions with fairness and care
• Ensure compliance with labor laws, company policies, and HR best practices
• Manage daily store HR operations including payroll, personnel files, upholding company policy and procedure in addition to administrative tasks associated with HR reporting
• Play a key role in recruiting store staff which includes partnering with Store Management for staffing objectives, sourcing top talent, managing open positions and full cycle interview process, building relationships with internal and external partners, hosting job fairs, and creating a pipeline of future team members
• Partner with store leadership to plan and execute employee engagement, recognition, and culture-building initiatives while managing program budgets to enhance the overall employee experience
• Manage new hire onboarding and tracks all aspects of employment, such as completing employment forms, conducting orientations and notifying departments of new hire starting dates
• Collaborate across departments including HR, Training, Legal, Payroll, Stores Support Center (SSC) and Store Operations

Requirements

• Bachelor’s degree required
• 4+ years of HR experience, ideally in a retail/store environment. Experience supporting hourly population of employees required
• Regular, dependable attendance, and punctuality. Ability to work on-site 5 days per week and work a flexible schedule that meets the business needs, including evenings and weekends
• Strong knowledge of HR practices, employment law, and recruitment strategies
• Excellent interpersonal skills and the ability to handle sensitive matters with discretion and professionalism
• Highly organized with a knack for multitasking, problem solving, and working independently in a fast-paced setting
• Customer-service mindset with strong communication skills (listening, written, verbal)
• Dependable, detail-oriented, and committed to building an inclusive, supportive workplace
• Experience with Workday is a plus