Human Resources Generalist

About the role

Our Waco, TX facility manufactures aluminum beverage cans and is seeking an HR Generalist to perform HR-related duties on a professional level, working closely with the HR Manager and plant management team. This role carries out responsibilities in functional areas including recruitment, employee relations, training, performance management, benefits administration, and HR information system (HRIS) data management, specifically within a fast-paced manufacturing environment.

Responsibilities

• Source, screen, interview, and onboard candidates for hourly production, skilled trades, and entry-level salaried positions.
• Coordinate new employee orientation to foster a positive attitude toward company objectives and policies.
• Manage the Applicant Tracking System (ATS) and maintain all recruitment records.
• Act as a trusted resource for employees, addressing questions and providing guidance regarding benefits, compensation, and company policies.
• Assist the HR Manager in investigating employee grievances, disciplinary issues, and conflicts, ensuring fair and consistent application of plant policies.
• Facilitate exit interviews and analyze data to identify trends and suggest improvements.
• Maintain accurate and up-to-date employee records, both hard-copy and within the HRIS.
• Ensure the plant’s compliance with all federal, state, and local employment laws, including posting requirements and record-keeping.
• Administer and manage leave programs and coordinate worker’s compensation claims documentation.
• Assist in the annual open enrollment process and communicate benefit options to employees.
• Support the payroll process by verifying timecards, processing adjustments, and ensuring timely submission of data.
• Coordinate and sometimes conduct mandated compliance training.
• Assist in scheduling and tracking participation in technical and safety training programs specific to the manufacturing floor.

Requirements

• Degree in Personnel Management/Human Resources, Business Administration, Public Administration, Communications or related field; or a minimum of 8 years of a combination of education, training and experience in the Human Resources field.
• Minimum of 2-4 years of experience as an HR Generalist or specialist, preferably in a manufacturing, industrial, or production environment.
• Willingness and proven ability to be critically available (on-call/after-hours) to respond rapidly to urgent, after-hours employee or operational issues that require immediate HR intervention.
• Preferred HR Certification (e.g., SHRM-CP, PHR).
• Experience supporting a workforce with multiple shifts and high seasonal volume changes.
• Familiarity with collective bargaining agreements or a unionized environment.

Skills

• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication skills, capable of interacting effectively with employees at all levels.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to handle sensitive and confidential information with integrity and discretion.
• Ability to work with employees from many different cultures and backgrounds.
• Prefer Bilingual verbal and written communication skills in English & Spanish.
• General knowledge of basic hardware and software and uses of a variety of different computer operating systems.
• Proficient keyboarding and typing skills.

Work Environment

Works primarily indoors in a well-lighted air-conditioned office. Daily contact with the public, departmental personnel and vendors. Frequent sitting, standing, walking and occasional bending. May lift, carry, pull / push, and reach for supplies and on occasion lifting (up to 15 lbs.) while performing various aspects of the job.

Schedule

Monday-Friday 8am-5pm; present to fulfill job duties & meet operational demands/support; schedule may vary depending on plant operational needs thus flexibility is required which could include long days, occasional evening & weekends; regular and predictable attendance is an essential function of this position.