Human Resources Generalist

About the role

The Human Resources Generalist serves as a key link between employees and the organization, providing high-quality, timely HR support while helping streamline and modernize HR processes. This role supports all core HR functions, with a focus on recruiting, onboarding, compliance, training, performance management, and employee relations.

Responsibilities

• Serve as the first line of support for employee questions, concerns, and general HR inquiries
• Maintain and update personnel records in the HRIS; generate employee data reports as needed
• Ensure consistent application of HR policies, procedures, and practices across the organization
• Participate in internal HR projects aimed at process improvement, documentation, and organizational culture
• Conduct full-cycle recruitment: develop job descriptions, post jobs, screen candidates, coordinate interviews, and extend offers
• Collaborate with hiring managers to understand staffing needs and position requirements
• Manage pre-employment checks and support hiring-related compliance
• Facilitate a consistent, compliant, and welcoming new hire onboarding process
• Support monthly and annual performance cycles (e.g., goal entry, feedback tracking, manager training)
• Coordinate performance review timelines and compliance
• Track completion of Monthly Focus updates and ensure data accuracy in the performance system
• Auxiliary in identifying high-potential (HIPO) employees and supporting succession planning initiatives
• Oversee the Learning Management System (LMS), ensuring training assignments, completions, and reporting are maintained
• Track and document required training (e.g., safety, harassment prevention, certifications, continuing education)
• Partner with departments to maintain up-to-date learning modules and development resources
• Ensure compliance with federal, state, and local employment laws and company policies
• Support FMLA, ADA, and other leave processes, including communication, tracking, and documentation
• Support investigations, disciplinary actions, and terminations as needed
• Maintain working knowledge of HR best practices, employment law updates, and industry trends
• Provide day-to-day support for benefits-related questions and issue resolution
• Aid in open enrollment, mid-year benefit changes, and communication of benefit offerings
• Support wellness, employee recognition and engagement efforts
• Maintain organizational charts and job descriptions in coordination with HR leadership
• Provide backup support for payroll processing and assist with payroll-related audits or corrections
• Act as HR’s point of contact for the internal building maintenance ticketing system; coordinate with the in-house Maintenance Technician to ensure resolution of employee-submitted facility requests
• Serve as HR’s liaison to assigned internal AMPP committees
• Aid in DEIB, employee engagement, and culture initiatives
• Contribute to internal communications and company-wide programs that strengthen the AMPP workplace environment
• Provide HR-related support for international employees across multiple countries and time zones
• Provide support for global personnel issues, including onboarding, benefits, compliance, performance tracking, and communication
• Collaborate with external Employers of Record (EORs) to ensure alignment of employment contracts, onboarding timelines, payroll, compliance, terminations, and international labor law adherence
• Monitor and document EOR service levels, escalate issues when needed, and partner with Finance and Legal to ensure accurate billing and risk mitigation
• Stay current on regional employment regulations and HR practices to support global workforce compliance and mobility

Qualifications

• Bachelor’s degree in human resources, Business Administration, or a related field
• 3-5 years of HR experience, or high school diploma or equivalent with 7-10 years’ experience in an HR position
• Working knowledge of employment law, recruiting, performance management, and benefits administration
• Proficiency in HRIS and LMS systems (e.g., Paycom, Leapsome, or similar platforms)
• Strong organizational, written and verbal skills and attention to detail
• Ability to handle sensitive matters with discretion and professionalism

Skills

• Strong analytical thinking is essential for interpreting HR metrics and operational data
• Adaptability and independent judgment are key in handling complex employee issues and procedural questions

Benefits

Not specified

Pay

Not specified

Schedule

Hybrid