Human Resources Generalist

About The Company

VMSC Emergency Medical Services is a nonprofit organization dedicated to providing exceptional mobile healthcare and emergency medical services to communities across Pennsylvania. Established in 1933 by Dr. Frank Boston, a pioneering physician and veteran, VMSC has evolved into one of the region’s leading providers of pre-hospital care. Our mission is to make a meaningful difference in people's lives through comprehensive emergency response, interfacility transport, mobile integrated healthcare, and community paramedicine initiatives. Our commitment extends beyond emergency response to include preventive and primary care services, community health education, and ongoing professional development for our staff. We serve Montgomery, Philadelphia, and Delaware Counties, ensuring that our communities receive timely, compassionate, and innovative healthcare solutions. At VMSC, our core values of Loyalty, Humanity, and Mercy guide us in fostering a supportive environment where our team members can thrive and make a lasting impact. We pride ourselves on creating a culture of excellence, compassion, and continuous improvement, which has earned us recognition as a top workplace committed to employee well-being and community service.

About The Role

The Human Resources Generalist at VMSC plays a vital role in supporting the daily operations of the HR department. This position is responsible for delivering a broad spectrum of HR services including payroll processing, benefits administration, recruitment, onboarding, employee relations, HR compliance, and HRIS management. The ideal candidate will serve as a trusted resource for both employees and managers, ensuring HR processes are efficient, compliant, and aligned with the organization’s mission to provide outstanding emergency medical services. The role requires a proactive and detail-oriented professional who can handle multiple responsibilities while fostering a positive work environment. The Human Resources Generalist will work closely with leadership and staff to promote employee engagement, uphold HR policies, and support organizational growth. This position offers an excellent opportunity for someone passionate about healthcare and human resources to contribute meaningfully to a respected organization committed to community service and staff development.

Qualifications

• Educational background includes a Bachelor's degree in Human Resources, Business Administration, or a related field preferred. However, an equivalent combination of education and experience may be considered based on candidate qualifications.
• Candidates should have at least three (3) years of progressively responsible HR experience, including hands-on payroll processing and benefits administration.
• Experience working within healthcare, EMS, public safety, or other 24/7 operational environments is highly desirable.
• Familiarity with union environments is a plus.
• The ideal candidate will possess strong communication skills, attention to detail, and the ability to maintain confidentiality.
• Proficiency with HRIS systems and reporting tools is required, along with a solid understanding of federal, state, and local employment laws.

Responsibilities

• Payroll & Compensation: Process bi-weekly payroll for hourly and salaried employees, audit employee time records for accuracy, manage payroll changes including new hires, promotions, and separations, and reconcile payroll reports to resolve discrepancies.
• Benefits Administration: Oversee medical, dental, vision, life, disability, and retirement programs, coordinate enrollment and benefit changes, manage leave processes, and serve as the primary contact for employee benefit inquiries.
• Recruitment & Onboarding: Coordinate recruitment efforts, conduct interviews, facilitate onboarding processes, and ensure pre-employment requirements are completed efficiently.
• Employee Relations: Address employee questions regarding HR policies, assist with investigations and disciplinary procedures, support engagement initiatives, and maintain confidential employee records.
• HR Compliance & Administration: Ensure adherence to employment laws, assist with leave administration, unemployment claims, and workers’ compensation documentation, prepare HR reports, and support audits and accreditation activities.
• HR Systems: Maintain and optimize HRIS data, assist with system testing and reporting, and support the implementation of new HR technologies.
• Other Duties: Participate in special HR projects, cross-train within the team, and perform additional duties as assigned to support organizational goals.

Benefits

VMSC offers a competitive compensation package ranging from $28.00 to $31.00 per hour, along with a comprehensive benefits program designed to support employee well-being and professional growth. Employees enjoy medical, dental, and vision insurance with zero copays and deductibles, offering care without hidden costs and no premium for the employee. The organization also provides wellness programs, a 401(k) plan with employer matching, and generous paid time off—starting with up to 138 hours in the first year, increasing annually to 258 hours by year ten. Additional benefits include company-paid Short-Term Disability, Long-Term Disability, Life Insurance (covering twice the annual salary), and Accidental Death & Dismemberment coverage. VMSC is committed to fostering a supportive environment with ongoing training, leadership development, and a mission-driven culture that values its employees and their contributions.

Equal Opportunity

VMSC Emergency Medical Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws. We believe that a diverse workforce enhances our ability to serve our communities effectively and innovate continuously.