Human Resources Generalist

About the role

Grand Forks County Human Service Zone is a public agency in North Dakota, United States, dedicated to delivering human services that support community well-being and resilience. The organization works with individuals, families, and community partners to provide equitable access to essential programs and resources. Team members collaborate across disciplines to ensure services are delivered with integrity, respect, and accountability. The workplace values inclusive practices, professional development, and a supportive environment for both staff and residents served.

The Human Resources Generalist is a full-time, on-site role based in North Dakota, United States. This position is responsible for supporting day-to-day HR operations, including administering employee benefits, maintaining personnel records, and assisting with recruitment, onboarding, and employee changes. The role involves interpreting and applying HR policies, supporting compliance with applicable laws and regulations, and responding to employee inquiries regarding benefits, policies, and procedures. The Human Resources Generalist will help coordinate training and development activities, assist with performance management processes, and contribute to employee engagement initiatives. This role collaborates closely with leadership and staff to ensure consistent, fair, and transparent HR practices.

Responsibilities

• Administering employee benefits
• Maintaining personnel records
• Assisting with recruitment, onboarding, and employee changes
• Interpreting and applying HR policies
• Supporting compliance with applicable local, state, and federal employment regulations
• Responding to employee inquiries regarding benefits, policies, and procedures
• Coordinating training and development activities
• Assisting with performance management processes
• Contributing to employee engagement initiatives
• Collaborating closely with leadership and staff to ensure consistent, fair, and transparent HR practices

Qualifications

• Demonstrated experience in Human Resources (HR) and HR Management, with the ability to support daily HR operations and initiatives.
• Knowledge of HR Policies and related procedures, including compliance with local, state, and federal employment regulations.
• Experience with Employee Benefits and Benefits Administration, including enrollment, changes, and employee support.
• Strong organizational, documentation, and data-management skills, with attention to detail and confidentiality.
• Effective interpersonal and communication skills, with the ability to work collaboratively across departments and with diverse populations.
• Proficiency with HR information systems and standard office software (e.g., word processing, spreadsheets, HRIS platforms).
• Ability to prioritize multiple tasks, solve problems independently, and exercise sound judgment.
• Relevant education such as an associate or bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field, or equivalent combination of education and experience.
• Prior experience in public sector, social services, or a government agency is beneficial.