Human Resources Director

About the role

The Ranch at Rock Creek is the world’s first Forbes Five Star luxury guest ranch — a remote, four-season destination set against southwestern Montana's Sapphire Mountains, and a member of Leading Hotels of the World. Working here means leading people in a genuinely unique operating environment: a close-knit, seasonal workforce, on-site housing, and a level of service excellence that few properties in the world are held to. The Director of Human Resources leads the full HR function at The Ranch — employment, compensation and benefits, training, employee and labor relations, organizational development, and payroll oversight — while serving as a steward of workplace culture and a trusted resource for employees at every level. This role partners closely with the General Manager to maximize employee engagement and service excellence, and serves as a member of the Senior Leadership Team, leading a team of three HR professionals.

Responsibilities

• Lead the Human Resources Department, including annual objectives, departmental strategy, and management of a team of three.
• Oversee staff housing both on-site and off-site in a consistent and fair manner in line with our culture ensuring a positive experience for our employees.
• Champion and help shape a workplace culture grounded in trust, respect, and professionalism — modeling those standards personally and holding others accountable to them.
• Establish, maintain, and ensure consistent adherence to all personnel policies and procedures across the property.
• Direct recruitment and hiring strategy for all exempt and non-exempt roles, including seasonal and remote-destination recruiting; personally lead recruitment for executive-level positions.
• Own compensation and benefits administration — conduct market wage/salary/benefit surveys, recommend enhancements, and administer employment, wage, 401(k), and bonus programs.
• Design and oversee training and development programs, including required anti-harassment and anti-discrimination training, management/supervisory development, and brand-standard training goals.
• Direct performance management across all departments, including administration of performance appraisals and the disciplinary process.
• Maintain accurate, compliant HR records and systems, and monitor the property's compliance with applicable federal, state, and