Human Resources Director

About the Role

Location: Arlington, Virginia
Work Arrangement: Hybrid schedule with in-office presence required Tuesday through Thursday. Mondays and Fridays are office-optional based on business requirements and employee support needs.
Reporting Relationship: President & CEO

Responsibilities

• Serve as a trusted advisor to executive leadership and managers on workforce strategy, employee engagement, organizational effectiveness, and employment compliance.
• Partner with leadership to align human capital strategies with Navy Mutual's business objectives and long-term growth plans.
• Lead, mentor, and develop the HR team while fostering a culture of collaboration, accountability, and continuous improvement.
• Develop and execute HR communication strategies that ensure transparency, engagement, and organizational alignment.
• Present HR data, recommendations, and strategic initiatives to executive leadership and Board committees, including the Retirement and Compensation Committee.

Talent Acquisition, Development & Workforce Planning

• Lead recruitment strategies that attract, engage, and retain top talent.
• Drive workforce planning, succession planning, and organizational development initiatives.
• Develop and enhance employee development programs, career pathways, and leadership development initiatives.
• Partner with managers to clarify performance expectations and support employee growth and development.
• Implement best-in-class performance management programs that strengthen accountability and employee engagement.

Employee Relations & Culture

• Champion a high-performing, employee-centered culture grounded in trust, respect, and accountability.
• Provide guidance and coaching to leaders and employees on employment-related matters.
• Conduct investigations and resolve employee relations issues fairly, consistently, and professionally.
• Design, administer, and analyze employee engagement surveys and action plans.
• Facilitate constructive solutions that balance employee needs with organizational objectives.
• Utilize workplace assessment tools to strengthen communication, collaboration, and team effectiveness.

HR Operations, Policies & Compliance

• Design and continuously improve HR policies, practices, and procedures to support operational excellence.
• Ensure compliance with all applicable federal, state, and local employment laws and regulations.
• Maintain and update the Employee Handbook and HR policies to reflect best practices and legal requirements.
• Monitor legislative developments and proactively implement necessary policy and process changes.
• Lead onboarding, offboarding, records management, and HR administrative functions.

Compensation, Benefits & Payroll

• Oversee all aspects of multi-state payroll processing and payroll tax compliance.
• Partner closely with payroll vendors and internal stakeholders to ensure accuracy and timeliness.
• Manage compensation programs, including salary administration, annual compensation reviews, merit increases, and incentive programs.
• Develop and administer comprehensive employee benefits programs that support employee well-being and organizational goals.
• Oversee defined-benefit and defined-contribution retirement plans, including vendor relationships and regulatory compliance.
• Ensure compliance with Form 5500 reporting requirements, Wrap Plan documents, and Section 125 Plan administration.

HR Analytics & Technology

• Collect, analyze, and leverage HR metrics to evaluate program effectiveness and inform decision-making.
• Develop dashboards and reporting tools that provide meaningful workforce insights.
• Identify opportunities to enhance efficiency through technology, automation, and AI-enabled solutions.
• Maximize the use of HRIS platforms and workforce analytics to support organizational objectives.