Human Resources Coordinator for Field Employees

About the role

The Field HR Coordinator is responsible for the implementation and maintenance of all Federal, State, City and company compliance requirements for all caregivers-(HHA, PCA, HMK, HSK, PA), professional and paraprofessional staff (RNs, RN-Instructors, RN-FFS, LPNs, etc.) to ensure a certified status. The Field HR Coordinator is responsible for the full life cycle of all caregivers, LPNs, RN-FFS, to include on-boarding/off-boarding, licensing, orientation of applicants, both certified as well as those applicants completing the HHA/PCA/ACD and Competency evaluations’ training programs.

Responsibilities

• Conduct and assist in paperwork completion for and during Orientation.
• Enter new professional and paraprofessional files into the systems.
• Review and maintain all mandatory paperwork of the employee's personnel file.
• Verify compliance related to items such as licenses, certificates, etc.
• Track and monitor compliance status of professional and para-professional staff.
• Update and input personnel information in the systems.
• Verify that all required documentation pertaining to the HHA/PCA/PA/LPN/RN/FFS etc., is properly and accurately scanned into the secured document storage portal.
• Ensure all documents are scanned in a way which is legible for future reference.
• Ensure that all uploaded documentation is properly indexed on DocuWare.
• Schedule professional and paraprofessional staff for In-services, Annual Competency Evaluation (OBRA), physicals and other periodical compliance requirements, to maintain compliance.
• Perform continuous internal audits of personnel files, as per protocol to ensure on-going compliance.
• Affirmative action and diversity initiatives.
• Assist during external audits, as requested.
• Assist with translations and document completion via phone, in-person, during classes /trainings, etc.
• Assist with Payroll functions/questions.
• Assist with Apps for field staff.
• Call Handling and Customer Service.
• Adhere to the Federal, State, City and Organization’s record keeping care regulations, procedures and standards.
• Comply with all Company’s policies, procedures and code of conduct.
• Perform other tasks as requested.

Qualifications

• Strong communication, both written and verbal.
• Excellent customer service skills.
• Strong time management and organization skills.
• Adaptability and flexibility.
• Bilingual preferred.
• Proficient in Microsoft 365.
• HHAeXchange experience preferred.

Desired Skills and Experiences

• Home health care experience.
• Experience with HHAeXchange.
• Call center customer service representative.
• Microsoft Office 356 applications: TEAMs, Outlook, Excel, Word.
• Bilingual- Spanish.

Pay

$18.00-$23.00 per hour

Job Type

Full-time