Human Resources Coordinator
About the role
Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision. Responsible for supporting all operations of the Human Resources office, including record-keeping, HRIS entry, hiring, benefits, training, onboarding, licensing, employee relations, and employee engagement.
Responsibilities
- Provides next-level guest service to internal and external guests.
- Demonstrates #AddLife culture in all interactions with guests and co-workers.
- Maintains a high level of confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
- Responsible for all administrative duties such as answering phones, greeting team members, creating and maintaining reports, HRIS data entry, etc.
- Assists with recruitment and onboarding processes, to include scheduling candidates for licensing and orientation, preparing orientation packets, setting up training space, etc.
- Performs customer service functions by answering team member requests and questions and escalates requests to position supervisor as appropriate.
- Responsible for maintaining an appropriate level of supply inventory for the Human Resources offices, as well as ordering and receiving all supplies for the department.
- Responsible for distributing uniforms and accurately tracking uniform inventory.
- Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
- Assists with the planning and execution of team member engagement initiatives, including anniversary, birthday, and promotional announcements.
- Infrequently may have up to 10% travel, on an as-needed basis, to other properties and facilities.
- Performs other related duties as assigned.