Human Resources Coordinator

About the role

At Maymont Homes, our success starts with people—our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are a leader in the industry that puts people and communities at the heart of everything we do.

The Human Resource Coordinator is primarily responsible for supporting the HR team in day-to-day operations. This role is crucial in managing the administrative functions of onboarding, payroll, records maintenance, and systems tracking. It also manages functions of the employee lifecycle and supports and coordinates all employee-facing events. Most importantly, this role requires the highest level of integrity and discretion given the sensitive and confidential nature of employment information.

Responsibilities

• Maintains and administers employee records in Workday, processing workforce transactions such as hires, transfers, promotions, and terminations while ensuring employee data is accurate, complete, and up to date.
• Manages the onboarding of new hires including New Hire Orientation, 90-day onboarding guides, and New Hire Manager meetings/training.
• Assists in HR communications and responds to basic employee inquiries regarding benefits, payroll, training resources, and HRIS questions.
• Tracks completion of new hire compliance training and new hire 90-day review submissions.
• Supports the payroll process with communication and auditing payroll reports for correct approvals.
• Manages, supports, and coordinates all employee-facing events including lunches, large group room reservations, office events, annual parties, etc.
• Supports Front Desk Coordinator with questions about the office or resolving employee questions.
• Escalates employee or manager concerns or questions to HR Manager or VP, HR.
• Ensures compliance with local, state, and federal employment laws.
• Maintains the highest level of confidentiality of employee-related information including salaries, employee relations issues, medical information, etc.
• Partners with Marketing to ensure professional and positive newsletter and digital signage communication and provides accurate employee information including awards, promotions, new hires, anniversaries, and birthdays.
• Other duties, as assigned by supervisor or leadership team.

Key Metrics & Responsibilities

• Maintain 98% or higher Workday data accuracy by completing approved updates directly or coordinating changes with HRSD.
• Ensure 100% of new hires have a documented 90-day onboarding plan before their start date and complete required onboarding tasks within the established timeframe.
• Track new hire training and 90-day review completion weekly, with 95% completed by the assigned deadline and all overdue items escalated within two business days.
• Audit 100% of payroll reports before payroll is finalized to identify time or pay discrepancies, and assist with resolving or escalating identified errors by the payroll submission deadline.

Requirements

• Bachelor's degree.
• 2+ years of relevant work experience, preferably in an HR or recruiting role.
• Experience working in an LMS and HRIS System, preferred.
• Intermediate knowledge of Word, Excel, and PowerPoint.
• Demonstrated sense of urgency in completing tasks and meeting deadlines.
• Strong technical administrative skills.
• Strong interpersonal skills, especially the ability to network and establish professional relationships.
• Strong written and verbal communication skills.
• Understanding of confidentiality of the role.
• Detail-oriented, with the ability to produce high-quality work in a deadline-oriented environment and multitask.

Physical Requirements

• Ability to work at a computer for extended periods of time.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to lift and move items weighing up to 25 pounds, if necessary.
• Ability to sit, stand, walk, bend, and climb stairs as required.
• Manual dexterity sufficient for regular keyboard and office equipment use.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Work Environment

• Fast-paced office environment with frequent interruptions and changing priorities.
• Interaction with internal stakeholders, regulatory agencies, and external partners.
• Occasional extended hours may be required based on business needs.
• Regular in-office attendance required, as applicable.

Benefits

• 5% 401(k) match.
• Wellness credits that reduce healthcare costs.
• Up to 160 hours of PTO annually for full-time employees.
• Career growth opportunities with continued expansion planned for Maymont.
• Stability and resources as part of Brookfield Asset Management, one of the world's largest real estate asset managers.

Maymont Homes is a Certified™ Great Place to Work®, reflecting a culture of trust, collaboration, and belonging.