Human Resources Coordinator

About the role

This position supports the day-to-day administration of HR systems, employee records, and routine HR processes across the organization. The Human Resources Coordinator also provides first-level support to employees and managers on routine HR, HRIS, and employment-related questions while partnering with internal stakeholders to ensure the accurate, timely, and confidential handling of HR information and processes. As a member of our HR support team working in partnership with teams in the field, a service mindset and a focus on solutions are essential to success in this role.

Responsibilities

• Maintain and update employee records in HR systems, ensuring accuracy, completeness, and compliance with company policy and applicable laws
• Process personnel transactions in the HRIS, including new hires, transfers, status changes, and separations
• Monitor and process HRIS workflows, following up as needed to ensure timely completion and data accuracy
• Maintain electronic personnel files and support compliance-related documentation, recordkeeping, and tracking requirements
• Perform routine audits of HRIS and employee data and assist in identifying, researching, and correcting discrepancies to maintain data integrity
• Provide first-level support to employees and managers on HRIS navigation, workflows, and basic system functionality
• Escalate complex system, workflow, or data issues and partner with HRIS Analyst, Payroll, IT, or vendors as needed for resolution
• Assist with HRIS user access, permissions, and security administration in accordance with company policy and confidentiality requirements
• Facilitate onboarding and offboarding processes, including completion of assigned HRIS and administrative tasks
• Track and support compliance-related processes, including I-9 administration and other required employment documentation
• Manage a shared human resources email inbox
• Provide general administrative support to the HR department, including handling correspondence, organizing files, and supporting department initiatives and projects
• Serve as a backup to other HR functional areas and assist with key deliverables and day-to-day team activities
• Provide timely and accurate responses to employees and managers regarding routine HR, HRIS, and employment-related questions, escalating more complex matters as appropriate
• Support HR coordinator-style administrative duties, including completing state benefits and pay verification forms and assisting with routine administrative requests
• Perform other duties as assigned

Qualifications

• Strong customer service skills and the ability to respond professionally and effectively to employees, managers, and internal stakeholders
• Strong written and verbal communication skills, with the ability to convey information clearly and maintain effective working relationships
• Sound judgment, critical thinking, and the ability to handle sensitive information with discretion and confidentiality
• Ability to prioritize work, manage multiple tasks, and follow through in a timely and accurate manner
• Ability to identify issues, communicate status clearly, and escalate concerns appropriately
• Strong attention to detail, organization, and commitment to data accuracy

Education and experience

• High School Diploma or GED
• 2-5 years of administrative experience in HR, human resources support, or HR coordination preferred
• Experience working with HR systems, databases, or other business systems preferred
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Demonstrated ability to maintain confidentiality and handle sensitive information appropriately
• Strong organizational, time-management, and follow-through skills
• Ability to work independently and collaboratively in a fast-paced environment
• Detail-oriented with strong problem-solving and data accuracy skills
• UKG systems experience preferred

Pay

$22 - $26 per hour

Schedule

This position is primarily onsite and based in our corporate office in Vancouver, WA.