Human Resources Coordinator

About the role

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

Responsibilities

• Oversee employee onboarding, employee changes, employee terminations, I‑9 compliance, annual background check compliance, employee file maintenance, routine audits, reporting, special projects, and general administrative tasks with confidentiality & discretion.
• Report to the Director, Human Resources and collaborate with finance, talent acquisition, and other team members to support and improve the employee experience.
• Act as an ADP Admin: navigate ADP functionalities, resolve issues, implement system process improvements, and provide timely responses to user questions.
• Independently oversee new hire processing, employee status changes, and terminations; collaborate with talent acquisition, finance, and internal teams to improve status‑change processes.
• Create, organize, and categorize employee files; respond to internal and external file‑access requests.
• Process employee terminations and changes in the ADP HRIS system.
• Develop and improve training offerings and materials; draft routine HR correspondence.
• Respond to all employment verification requests and oversee credentialing requests.
• Support drafting of routine correspondence, communications, and paperwork.
• Monitor HR inboxes, respond to routine employee/manager requests, and escalate non‑routine items when appropriate.
• Support employee onboarding processes for new hires, including all pre‑hire tasks.
• Serve as the first point of contact for new team members, answering questions and responding promptly.
• Identify