Human Resources Consultant I

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

About the role

This is a 100% in-office role based at our Schaumburg, IL location. Candidates must be able to work on-site five days per week during designated work hours.

The HR Consultant I evaluates and defines a client’s needs while consulting on the configuration of our HR applications to meet those needs. Responsibilities include converting HR data, providing consultation on performance management and onboarding, and coordinating the use of our self-service portal.

Responsibilities

• Help clients strategically integrate the full suite of HR products and solutions within our Paylocity application using effective project management and a consultative HR approach.
• Provide industry-leading customer service.
• Conduct an introduction call to verify contracted HR products, understand client priorities, and craft a suggested timeline for implementation.
• Conduct an alignment call to answer HR product-specific questions, collect HR data, and gather configuration requirements.
• Work directly with clients to assist in day-to-day functions supporting our HR solutions throughout the implementation process.
• Research and provide guidance on the interpretation of human resource policies.
• Coordinate internally between the client and multiple Paylocity departments to ensure clients have every tool needed to use our HR products to their fullest extent.
• Travel up to 5% may be required.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in human resources or related fields preferred.
• Previous customer service or client interfacing role preferred.
• Willingness to perform a full range of tasks and projects under supervision.
• Strong interpersonal communication, writing, and organizational skills.
• Ability to handle confidential information with sensitivity.
• Solid understanding of Microsoft Office Suite and Excel.
• SHRM certification preferred.

Physical Requirements

• Ability to sit for extended periods (7-8 hours per day).
• Use of computer and phone systems, including typing and operating multiple software programs simultaneously.

Pay

The base pay range for this position is $45,900–$58,000 annually, depending on job-related knowledge, skills, and experience.

Benefits

• Medical, dental, and vision insurance.
• Life and disability insurance.
• 401(k) match.
• Perks supporting employees, their families, and finances.
• Career development opportunities.