Human Resources Business Partner, Shared Services

About the role

The Human Resources Business Partner (HRBP) will serve as a trusted advisor and strategic partner to the Shared Services team (HR, Marketing, Finance IT, etc.), aligning people strategies with business goals and driving organizational effectiveness. This role will partner closely with leadership to deliver consistent solutions across talent management, workforce planning, employee relations, and organizational development to a multi-entity organization. Operating in a fast-paced, results-driven environment, the HRBP will combine strategic insight with hands-on execution, leveraging HR metrics to inform decisions and deliver measurable business impact.

The ideal candidate is an experienced HR professional who thrives in a dynamic environment and can balance strategic priorities with hands-on execution. This role requires a highly agile, proactive, and organized individual who can navigate evolving business needs while maintaining a strong focus on delivering results. The HRBP must establish credibility and trust with leaders and employees by serving as a responsive, dependable, and strategic partner.

Responsibilities

• Operational HR & Compliance (40%)
  • Serve as the primary HR point of contact for assigned departments, providing guidance and solutions on people-related matters.
  • Support managers in implementing performance improvement plans and documenting employee relations matters.
  • Maintain current knowledge of Employee Handbook, Operations Manual, and Environmental Health & Safety Manual.
  • Maintain compliance with employment laws, regulations, and internal policies.
  • Ensure employment documentation and records are accurate, secure, and audit-ready.
  • Recommend and implement process improvements that leverage automation and emerging technologies.
• Strategic HR Partnership (35%)
  • Partner with department leaders to develop and execute workforce strategies that support operational priorities and long-term objectives.
  • Provide consultative guidance on organizational design, talent planning, and leadership development.
  • Support change management initiatives, ensuring smooth transitions during organizational shifts and growth periods.
  • Use HR data, analytics, and predictive insights to improve decision-making, retention, and performance outcomes.
  • Work cross-functionally with internal partners to resolve HR matters and challenges.
• Talent Development & Employee Engagement (25%)
  • Champion a high-performance culture by implementing effective performance management processes and coaching leaders on feedback, goal setting, and career growth.
  • Partner with managers to address employee relations issues, ensuring fair, consistent, and compliant resolutions.
  • Collaborate with Learning & Development to create targeted training and leadership programs.
  • Lead engagement strategies that enhance retention and strengthen employee connection in a remote-first organization.
• Complete assigned tasks and deliverables on time and on budget.
• Perform other related duties as assigned.

Requirements

• Demonstrated ability to translate business objectives into HR strategies and deliver measurable results.
• Knowledge of impactful human resource processes and best practices.
• Strong analytical skills, with the ability to interpret data and provide actionable insights.
• Exceptional interpersonal and communication skills, with the ability to influence at all levels.
• Skilled in building trust, managing sensitive situations, and maintaining confidentiality.
• Proficient in Rippling or a similar HRIS, with the ability to optimize platform functionality for department needs.
• Intermediate skills using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management.
• Ability to work successfully in a remote, high-accountability environment with competing priorities.
• Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation.
• Ability to work successfully in a remote environment through effective communication, self-motivation, proactiveness, and resourcefulness.

Qualifications

• A Bachelor’s degree or equivalent years of relevant Human Resources experience.
• 5+ years of proven experience in a Human Resources Business Partner role with direct support to corporate functions or shared services business units.
• A recognized HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) or MS in Human Resources or Organizational Development is a plus.

Physical Demands

• Frequently required to remain in a stationary position.
• Frequently moving through home office.
• May occasionally lift up to 20 pounds.

Travel Requirements

Up to 5%, which may include travel to any or all 50 US states for business activities such as client sites, meetings, business development, industry conferences, etc.

Pay

The pay range for this role is $95,000 - $130,000 USD per year.

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP with HSA option).
• Flexible spending accounts (FSA).
• Dental and vision plans.
• Comprehensive medical, dental, and vision benefits extended to spouse/domestic partner and dependent children up to age 26.
• 401k with company match and self-directed brokerage account option.
• Paid time off (PTO), including additional paid time off during the last week of the year.
• Company-paid life insurance coverage for employees and their eligible dependents.
• Short- and long-term disability, AD&D coverage.
• Professional development opportunities, tuition reimbursement, and professional licensing assistance.
• Paid parental leave after one year of employment.

Location: Remote - work virtually from anywhere in the United States.