Human Resources Business Partner, Operations

About the role

We are looking for a HR Business Partner (HRBP) to support Nuro’s rapidly scaling Autonomous Vehicle Operator (AVO) organization, a critical workforce driving our software testing, safety, and milestone delivery.

Responsibilities

• Serve as the day-to-day HR partner for our Operations workforce (Autonomous Vehicle Operators, Fleet, Safety, Program Management, etc.), focusing on real-time employee support across multiple shifts, including overnight operations.
• Handle a high volume of employee relations matters—attendance issues, interpersonal conflicts, conduct concerns, policy questions, and incident follow-ups, ensuring consistency and fairness across sites.
• Support Safety and Ops teams during road-collision calls and other safety-related escalations, ensuring timely documentation, communication, and next steps.
• Provide frontline supervisors and leads with guidance on documentation, coaching conversations, and navigating routine HR matters.
• Aid in key HR processes for a large, hourly workforce, including onboarding touchpoints, workplace support needs, and shift-based communication updates.
• Spot patterns across teams and shifts to surface early signals related to safety, performance, or engagement.
• Partner closely with the primary HRBP and cross-functional teams (Workplace, Safety, Legal, People Ops) to ensure a seamless and consistent employee experience.
• Partner with Talent Management on performance programs, engagement efforts, and manager enablement tailored to a frontline workforce.

Requirements

• 4+ years HRBP or HR Generalist experience supporting hourly, contingent, or temp-to-hire populations in operations, logistics, manufacturing, warehouse, or similar environments.
• Strong experience with high-volume ER, including investigations, documentation, and decision-making under time-sensitive operational conditions.
• Comfortable with onsite, shift-based environments, including occasional overnight or early morning shift support.
• Known for building quick trust with both workers and frontline managers—balancing empathy with clarity and accountability.
• Strong understanding of California employment law, particularly for high-volume non-exempt workforces.
• Process-minded: able to build lightweight, scalable approaches without slowing down operations.
• Calm, practical, and steady during safety escalations, staffing surges, or complex ER situations.
• High learning agility—you can quickly understand the operator workflow and how it ties into vehicle testing, milestones, and safety.

Qualifications

• Experience supporting operations in autonomy, transportation, logistics, or industrial/safety-critical environments.
• Experience working directly with safety teams or supporting populations where incident reporting and behavior standards are critical.
• Experience supporting multi-site, shift-based, or 24/7 operational environments.
• HR certifications (PHR, SPHR, SHRM-CP/SCP).

Skills

• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and handle high-volume workloads.
• Strong problem-solving and decision-making abilities.
• Knowledge of labor laws and regulations relevant to hourly workers.

Benefits

At Nuro, your base pay is one part of your total compensation package. For this position, the reasonably expected base pay range is between $99,220 and $149,330 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply.

Pay

The reasonably expected base pay range for this role is between $99,220 and $149,330 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply.

Schedule

This position is also eligible for an annual performance bonus, equity, and a competitive benefits package.