Human Resources Business Partner II

About the role

MCI is seeking an experienced Human Resource Business Partner to drive people initiatives, deliver outstanding internal HR support, and enhance HR processes. The ideal candidate is a confident public speaker, personable, creative, dependable, and committed to excellence.

Responsibilities

• Partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement.
• Own programs that run across a broad spectrum of HR processes.
• Provide general HR support in collaboration with operations teams.
• Align HR strategies with business objectives and recommend improvements.
• Promote employee engagement through a proactive, hands-on approach (including remote interactions).
• Adapt to a fast-changing work environment influenced by economic and policy shifts.
• Drive innovation in HR practices and process improvements.
• Lead employee relations, retention, and recognition programs.
• Manage a high-volume workload and multiple priorities effectively.
• Demonstrate strong organizational and interpersonal skills.

Qualifications

• Minimum 1 year of experience in an HR Business Partner or related HR/operations role.
• Some undergraduate-level education.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Familiarity with training tools and techniques.
• Strong conflict resolution skills (including employee and customer-related issues).
• Effective time management, planning, and multitasking abilities.
• Strong written and verbal presentation skills.
• Ability to thrive in a fast-paced, professional environment.
• Comfortable giving and receiving constructive feedback.
• Ability to prioritize tasks and meet deadlines efficiently.