Human Resources Business Partner (HRBP)

Responsibilities

• Captures alignment of business objectives with employees and management in designated business units.
• Develops partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.
• Serves as the primary HR presence for their assigned sites, engaging with leaders and employees at all levels, effectively influencing both upward and downward.
• Supports HR functions at local sites, triaging issues and directing employees to correct points of contact.
• Ensures consistency, compliance, and fair treatment of employees.
• Develops strategies to strengthen relationships between HR and the sites they support.
• Guides, influences, and collaborates with managers on employee inquiries, performance process, coaching, counseling, documentation, and termination requests; provides guidance on HR policy and practices.
• Works with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Proactively identifies retention issues and provides timely and proper solutions.
• Consults with Operations management on Human Resources related issues and provides guidance when appropriate.
• Evaluates and anticipates HR-related needs and communicates needs with the HR Department and business management.
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Manages and resolves complex employee relations issues, addresses employee concerns, and conducts effective, thorough, and objective investigations.
• Supports their manager in sensitive and confidential matters such as personnel actions, employee relations, and organization changes.
• Protects the security of information, data, and files.
• Drives completion of new hire onboarding actions, training compliance, basic payroll questions, leave paperwork initiation, and other cross functional needs.
• Maintains and coordinates end-to-end employee recognition programs at the sites they support.
• Completes monthly reporting metrics (Exit interviews, Retention, etc.).
• Stays up to date on HR trends and best practices as well as employment laws and regulations across North America.

Qualifications

• Bachelor’s degree in human resources management, or related field required; MBA preferred.
• 7+ years’ experience in diverse fast paced or high volume Human Resources roles including Employee Relations.
• Professional in Human Resources (PHR), Certified Human Resources Specialist or related required; Senior Professional in Human Resources (SPHR) preferred.
• Highly proficient in MS Suite (Word, Excel, Power Point, Outlook, etc.).
• Strong analytical, organizational, interpersonal and communication skills.
• Able to work independently with day-to-day functions.
• Able to pivot quickly and effectively transition between tasks.
• Able to work independently and with a team in a fast-paced environment.
• Able to work respectfully and effectively with all levels.
• Analytical/technical thinking; project management skills; initiative/creativity.
• To manage multiple responsibilities, often under time pressures.
• Must have in depth knowledge of how to access data in HRIS system and reporting; Workday preferred.
• Excellent critical thinking skills, ability to diagnose problems, resolve conflict, and develop practical solutions.
• Knowledge of relevant employment laws, and labor relations and broad knowledge of all functional areas across HR.
• Strong organizational, project management, and change management skills required.
• Proficient writing and verbal communication skills.