Human Resources Benefits SME - Contractor

Essential Functions And Responsibilities

• Serve as a subject matter expert consultant across various industries, company sizes, and software tools.
• Deliver quality third-party HR support to clients in an administrative function, using HR knowledge and best practices.
• Train and mentor team members of Human Resource professionals.
• Lead and support clients with HR programs, policies, and initiatives in areas such as benefits, software implementation, total compensation, employee relations, federal and state compliance, performance management, and training.
• Create deliverables and guidance tailored to client needs while maintaining a resource library for OPSPro's service efficiency.
• Manage projects, deadlines, and client expectations while collaborating with department colleagues and OPSPro staff.
• Apply knowledge of HR federal government contracting requirements and relevant compliance practices as appropriate, per the DCAA.
• Develop, maintain, and make readily accessible to client SOPs and platforms for cross-functional support and coverage at OPSPro.
• Manage client relationships through credibility, respect, and responsive communication.
• Ensure consistent customer service and empathetic consulting, while being a trustworthy steward of the client's HR budget.

Supervision

This role does not have supervisory functions.

Character And Skills

• Integrity and accountability: Demonstrated integrity and accountability with clients, leadership, and colleagues.
• Organizational skills: Excellent organizational skills, high attention to detail.
• Communication skills: Strong communication and facilitation.
• Flexibility and poise: Ambitious and self-driven start-up mentality with flexibility and poise to support small businesses.
• Confidentiality: Always maintain strict confidentiality with clients and their information.
• Client focus: Capacity to balance a fast-paced environment and hands-on service with confidence and forthcoming communication.
• Takes initiative and goal oriented: Confirmed ability to meet goals and demonstrate value while working under limited supervision.

Preferred Qualifications

• Active SPHR/SHRM-SCP certification.
• A minimum of an AA/AS or BA/BS in Human Resources or related field.
• 5-7 years of progressive HR experience up to HRBP across several HR disciplines, industries, and company size.
• Experience working in multiple external clients, solved experience, or other software specifically for recruiting, onboarding, and talent management and HR reporting.
• Working knowledge of Service Contract Act (SCA).
• Department of Defense experience and familiarity.
• Microsoft Office Suite.
• Variety of ATS, HRIS and LMS implementation, maintenance, and report pulling.