Human Resources | Assistant Director of Benefits

Qualifications

• A combination of four years of relevant education and experience; bachelor’s degree in human resources or related field preferred but not required.
• 3+ years of Team Member health and welfare and/or retirement plan experience, hotel preferred.
• Strong knowledge of FMLA, ADA, PWFA, and USERRA required.
• Ability to work in a fast-paced and high-volume environment while meeting strict regulatory and Company deadlines.
• Ability to communicate effectively and professionally verbally and in writing.
• Bilingual preferred.
• Ability to process and handle confidential information with discretion.
• Ability to handle a high volume of leave requests with effective time management & communication skills.
• Must be skilled in completing assignments accurately and with attention to detail.
• Experience with HRIS systems, preferably with Paycom or UKG.
• Prior Union experience preferred.
• Proficiency in Excel, Word, and PowerPoint required.

Leave Administration

• Oversee administration of leave and accommodation requests related to FMLA, PLOA, PWFA, USERRA, and ADA in accordance with Fontainebleau's policies and all related statutes and regulations.
• Key responsibilities include, but are not limited to, responding to accommodation and leave requests and related policies; maintaining proactive lines of communication; and preparing and maintaining leave records, documents, files, and reports.
• Maintains an effective tracking system for all requests and provides ongoing case management for all requests, including requesting clarification, return to work clearance, and insurance premium payments.
• Enters and updates leaves of absence in HRIS and spreadsheets, including compiling, copying, sorting, filing, scanning and faxing documents for each case.
• Develop and generate monthly reports to measure and analyze utilization and other trends.
• Serves as the primary liaison between the leave administrator, Team Members, and Leaders.
• Provides regular updates to department leadership and advises management of any escalated issues that may arise during the leave administration process.
• Facilitates trainings related to accommodation and leave requests.

Benefits Administration

• Conducts new hire benefit orientation trainings.
• Maintains vendor performance and escalates issues as needed.
• Assists in vendor evaluation.
• Conducts internal audits to ensure accuracy of data.
• Understands and interprets applicable benefit regulations, including ERISA, PPACA, COBRA, and HIPAA.
• Keeps current regarding legislative changes and ensures plans remain compliant.
• Assists with the timely completion and submission of required governmental and organizational reports and filings.
• Responsible for ACA Administration, including monthly, mid-year, and annual hours audits for non-union Team Members and finalizing 1095C forms.
• Ensures administration of Union benefits in accordance with CBA, including quarterly hours audits.
• Assists with annual open enrollment process, including plan implementation, HRIS/systems testing, and communications.
• Participates in Team Member enrollment meetings throughout the year.
• Responsible for post-Open Enrollment data verifications and reconciliation.
• Assists in the reconciliation of monthly carrier invoices for all insurances. Resolves discrepancy issues with carrier representatives.
• Ensures approved wire transfer forms and supporting documentation are submitted to Finance monthly to ensure timely payment.
• Completes Weekly Claims funding for self-insured medical benefits.
• Assists with the Company's 401(k) plan as needed, coordinates enrollment campaigns, and partners with Finance on the annual 401(k) audit.
• Coordinates monthly on-site wellness initiatives and campaigns to promote awareness of benefit offerings.
• Administers FitForBleau wellness program to include coordination with vendors/brokers, and communication to the Team Members, and any other total rewards initiatives, including tuition reimbursement.
• Oversees parking benefits for all Team Members - facilitates access, initiates enrollments/cancellations, manages waitlists, and processes payments to the City of Miami Beach.
• Responsible for maintaining Team Member benefit files, including dependent verifications, domestic partner affidavits, qualifying event information, and beneficiary information.