Human Resources Analyst Senior

Employee Relations Consultant position located at 501 N. 24th St, Phoenix, AZ 85008.

About the role

Under general direction of the Employee Relations Manager, the ER Analyst Senior is recognized as an expert in Employee Relations. This role interprets issues, recommends solutions or best practices, solves complex problems, and acts as a resource to lower-level colleagues.

Responsibilities

• Provide counsel, direction, and information to management, supervisors, and employees on employee relations issues; conduct administrative investigations, mitigate, mediate, or elevate to the Employee Relations Manager as appropriate.
• Conduct employee relations and grievances investigations, including fact-finding related to disciplinary actions and/or corrective actions.
• Perform employee relations investigations, inquiries, and fact-findings; meet and interview employees at all levels throughout the agency.
• Provide interpretation to employees regarding personnel actions, evaluations, disciplinary, and related matters.
• Ensure policies and procedures are followed in accordance with relevant laws, rules, and policies.
• Draft and prepare investigative reports, findings, EEOC position statements, official responses, disciplinary letters, and other official documents.
• Participate in the development and implementation of applicable policies, procedures, and guidelines.
• Respond to requests for information and assistance from management, supervisors, and employees.
• Develop and implement various human resources programs for employee relations; conduct special research, studies, projects, and presentations.
• Develop standard and ad-hoc reports, templates, dashboards, and other performance-related and compliance metrics.
• Provide analytical and HR operational reporting to improve overall HR service delivery and support strategic organizational objectives.
• Perform other duties as assigned related to the position.

Requirements

• Bachelor’s Degree in Human Resources or a closely related field and two years’ experience as an Intermediate Human Resources Analyst or equivalent experience; OR five years of Employee Relations experience at the HR Intermediate level.
• Preference given to candidates with relevant HR certification and continuous improvement and/or lean management experience.
• Valid driver’s license if driving is required as an essential function of the job.

Knowledge, Skills & Abilities

• Knowledge of:
  • Current principles, practices, and methods used in the administration of an HR program.
  • Federal and State employment laws, state statutes, rules, regulations, and Arizona Administrative Code (State Personnel Rules) related to human resources such as EEO, FMLA, ADA.
  • Agency policies, rules, and regulations; principles and practices of modern organizational development.
  • Performance Management (PM), Continuous Quality Improvement (CQI), and Lean methodologies.
• Skill in:
  • Communicating information effectively and accurately in writing and verbally.
  • Conflict resolution and investigating/resolving customer complaints and inquiries.
  • Establishing priorities among conflicting needs and researching, collecting, and analyzing data.
  • Developing and implementing improvement initiatives for assigned program areas.
  • Interpreting rules and regulations and providing guidance and consultative services.
  • Reasoning, diplomacy, and proficient computer skills using Microsoft Office and Google Suite.
  • Time management and meeting deadlines.
• Ability to:
  • Analyze specific problem situations and determine acceptable solutions within the framework of laws, rules, and regulations.
  • Negotiate and apply reason persuasively to resolve Employee Relations issues.
  • Comprehend and make inferences from written material.
  • Demonstrate continuous effort to improve operations, streamline work processes, and provide quality customer service.
  • Support a diverse multi-cultural workforce that reflects the community and promotes equal opportunity.

Benefits

• Affordable medical and dental insurance plans.
• Paid vacation and sick time.
• Paid Parental Leave: up to 12 weeks per year for a newborn or newly-placed foster/adopted child (pilot program).
• 10 paid holidays per year.
• Wellness program and plans.
• Life insurance and short/long-term disability insurance.
• Defined retirement plan with State contributions (50% match after a 27-week wait period for new employees).
• Award-winning Infant at Work program.
• Credit union membership and transit subsidy.
• ADHS Student Loan Assistance Program: eligible employees can receive up to $300.00 per month for outstanding student loans.

Pay

$72,600 annually.