Human Resource Services Operations Specialist (Administrative Analyst/Specialist - Exempt I)

Duties and Responsibilities

Reporting to the Assistant Vice President for Human Resource Services, the Operations Specialist provides comprehensive, confidential executive-level administrative, operational, project, and communications support. Serves as a trusted partner to the Assistant Vice President by managing executive operations, coordinating strategic initiatives, overseeing department communications, and supporting the efficient administration of Human Resource Services (HRS).

• Manages the Assistant Vice President's calendar, coordinates meetings and special events.
• Maintains budget and purchasing activities.
• Serves as a central point of coordination for Human Resource Services, ensuring operational efficiency while maintaining discretion in handling confidential information.
• Maintains broad knowledge of Human Resource Services functions, applicable employment regulations, CSU policies, collective bargaining agreements, and campus procedures.
• Conducts research, analyzes data, develops recommendations, and supports division-wide initiatives.

Essential Qualifications

• Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices, or programs.
• Two years of related experience.
• Working knowledge of and the ability to apply standard theories, principles, practices, techniques applicable to the program or administrative specialty.
• Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program or administrative specialty.
• Working knowledge of operational and fiscal analysis and techniques.
• Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
• Skilled in research, development, and evaluation of policies and programs.
• Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations.
• Expertise investigating and analyzing problems with broad administrative impact and implications.
• Ability to anticipate problems and address them proactively.
• Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
• Ability to train others on new skills and procedures and provide lead work direction.

Preferred Qualifications

• Skilled in leading, training, and mentoring administrative staff, student employees, and volunteers.
• Proficiency in current word processing, spreadsheet, and relevant software applications.
• Ability to handle confidential and sensitive information with discretion and maintain strict confidentiality.
• Ability to work independently and as part of a team and build relationships with various stakeholders.
• Flexibility to adapt to changing priorities and deadlines.