Human Resource / Scheduling Coordinator

Responsibilities

• Answer phones and perform administrative duties as needed.
• Staff all in-home care cases and maintain daily client schedules and staffing needs.
• Ensure caregiver attendance policy compliance and manage caregiver time off and schedule change requests.
• Communicate effectively with clients and caregivers.
• Aid in hiring, training, and orienting new caregivers.
• Maintain accurate caregiver charts and understand staffing software.
• Maintain good working relationships focused on retaining both clients and caregivers.

Requirements

• Must be 18 years of age or older.
• Comfortable working with computers, especially Microsoft Office.
• Possess excellent phone, written, organizational, and communication skills.
• Able to manage, coordinate, and perform multiple tasks efficiently.
• Basic understanding of the home health care system.
• Self-starter who works well with others and demonstrates leadership.
• Able to perform well in a fast-paced environment.
• Accountable for abiding by company policies, maintaining attendance and punctuality, and supporting company mission and values.

About the Company

Always Best Care Senior Services - Midlothian is dedicated to providing high-quality in-home care to seniors in the Midlothian, VA area. We strive to maintain a supportive environment for both clients and caregivers, emphasizing respect, reliability, and compassionate care.

Schedule

Monday through Friday, 8:30 AM to 5:00 PM, with a 30-minute unpaid lunch break. Must be physically present in the office during business hours. On-call availability on weekends as needed, rotating from Friday 5:00 PM to Monday 8:30 AM.