Human Resource Representative Full Time-8015

About the role

The Human Resources Representative supports all Human Resources related activities, processes paperwork, administers policies, collects and maintains HR data, and provides support for benefits, FMLA, and HR operations.

Responsibilities

• Supports new hires and transferring employees through the onboarding process ensuring all pre-employment and applicable regulatory requirements are met while providing a positive onboarding experience.
• Processes Relocation Reimbursements and Retention and Referral Bonuses.
• Audits new hires and ensures documentation is complete and accurate.
• Drives innovation, automates processes, and streamlines new hire experience.
• Provides monthly recruitment metrics.
• Processes all Students and Agency staff and maintains the HRIS and associated files.
• Answers questions, screens phone calls, and assists employees on general HR-related questions.
• Provides support for Benefits, FMLA, and HR operations and activities.
• Responds to questions from employees, managers, and candidates regarding benefit plans, coverage, and claims issues.
• Processes pay changes, status changes and bonuses in HRIS.
• Answers questions, screens phone calls and emails, and assists employees on general HR-related questions.
• Maintains relationship with external vendors and internal resources.
• Serves as a point of contact for FMLA and ADA and provides support to employees.
• Reconciles group vendor billing and routinely audits enrollment in benefit plans with vendors to ensure the appropriate deductions are made.
• Participates in the open enrollment process and in the analysis, testing, and implementation of new or revised benefits.
• Processes tuition, PSLF, scholarship and certification applications and reimbursement.

Qualifications

• High school diploma or higher education degree required.
• A minimum of 2 years of clerical office experience required.
• Excellent customer service and data entry skills.
• Advanced experience with Microsoft Word and Excel.
• Ability to remain calm and courteous during contact with angry or frustrated clients.
• Ability to take direction and open to constructive feedback.
• Ability to organize and prioritize work assignments.
• Ability to work independently.
• Ability to communicate well with others, including the dissemination of complex information.
• Ability to maintain strict confidentiality in all circumstances.
• Ability to work within established deadlines and in pressure situations.
• Ability to evaluate processes, identify improvement opportunities, and to articulate recommendations.

Preferences

• Education: College level Business Administration or Human Resources classes.
• Experience: A minimum of 2 years of clerical office experience required.
• Experience in HR, Recruiting, Benefits, HRIS strongly preferred.
• Healthcare experience.
• Onboarding experience, including I-9 & E-Verify experience.
• Regulatory compliance experience.
• Benefits, FMLA, ADA and COBRA, experience.
• Experience with Oracle and UKG Time and Attendance preferred.

Special Position Requirements

• Exposure Categories: Category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues.
• Other potential hazard(s): Possible exposure to hostile individuals.