Human Resource Lead

About the role

The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates. This role leads hiring, training, and retention activities, while building effective weekly schedules. The Human Resources Lead has a passion for people and works collaboratively with store leaders to ensure associate success and achieve store objectives.

Responsibilities

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Fill open positions timely by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing the hiring process.
• Create a positive candidate experience by providing frequent communication and support throughout each stage.
• Conduct engaging onboarding experience, ensuring structured onboarding completion to prepare new hires to deliver service, selling, and operational excellence.
• Ensure positive new hire experience by confirming associate understanding of their role, company policies, benefits, and scheduling, communication, and learning platforms.
• Lead store retention and engagement activities and champion continuous learning initiatives.
• Foster a positive store culture by building meaningful team connections, celebrating individual and team achievements, and recognizing associate contributions and value.
• Maintain associate data integrity across company systems and associate files, ensuring accurate, up-to-date