Human Resource Lead

Demonstrated Responsibilities

• Drive sales and deliver a positive customer experience by providing a best-in-class associate experience.
• Lead hiring, training, and retention activities, while building effective weekly schedules.
• Collaborate with store leaders to ensure associate success and achieve store objectives.

What You Will Do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Communicate openings, recruit and source candidates, review applications, schedule interviews, initiate background checks, and complete the hiring process.
• Create a positive candidate experience by providing frequent communication and support throughout each stage.
• Conduct engaging onboarding experience, ensuring structured onboarding completion to prepare new hires to deliver service, selling, and operational excellence.
• Ensure positive new hire experience by confirming associate understanding of their role, company policies, benefits, and scheduling, communication, and learning platforms.
• Lead store retention and engagement activities and champion continuous learning initiatives.
• Foster a positive store culture by building meaningful team connections, celebrating individual and team achievements, and recognizing associate contributions and value.
• Maintain associate data integrity across company systems and associate files, ensuring accurate, up-to-date information for record compliance, staffing, benefits, scheduling, payroll, and reporting.
• Complete effective schedules that align with talent, traffic, and business needs, while reviewing associate availability and time-off requests with store leaders.
• Audit associate timecards for accuracy and track attendance daily.
• Participate in weekly leadership workload planning meetings to ensure hiring, training, and engagement tasks and assignments are prepped, planned, and scheduled.
• Utilize talent reporting and data to highlight successes and identify opportunities, enabling leaders to take informed action.
• Provide ongoing guidance and support to store team, promptly responding to associate concerns, gathering relevant information, supporting resolution, and maintaining confidentiality.
• Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
• Lead shortage control and minimize risk in designated areas, ensuring compliance with asset protection, safety guidelines, and security protocols.

Skills And Abilities

• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.

Qualifications

• 1+ years of Retail Leadership/HR Management experience and a commitment to customer service excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Pay

Monthly bonus eligibility.

Schedule

Hourly position.