Human Resource Information System (HRIS) Lead

The position is with the PHRST Testing and Development team, providing advisory human resource and payroll system functional development services to ensure efficient and effective system controls.

About the Role

Functional expert in planning, analysis, requirements gathering, requirements documentation, design, testing, implementation, and maintenance of an integrated human resource and payroll information management system.

Responsibilities

• Provides system analysis and consultation for HRIS applications, helpdesk operations, system training, and/or data reporting to end users, including state agencies, school districts, charter schools, higher education institutions, vendors, outside organizations, counties, and municipalities.
• Researches and resolves customer inquiries, requests, system problems, or training and education needs; performs scheduled activities and recommends solutions or alternate methods to meet requirements.
• Monitors reports and processes data change requests to update or correct data in the system; resolves issues and user access/security; documents and tracks customer or training inquiries and resolutions using an internal automated system.
• Ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures pertaining to statewide HRIS.
• Participates in HRIS business requirements analysis, system testing, change management, or training of system implementations, upgrades, updates, and enhancements.
• Conducts special assignments and projects.
• Develops, runs, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools for ongoing customer needs.
• Runs processes to make corrections or updates to ensure employee data, pay, and benefits reflect accurately.
• Maintains, reviews, verifies, and updates system tables and configuration to ensure compliance with all state business practices, federal and state regulations, and laws.
• Reviews existing business processes, policies, and procedures, identifying opportunities for process improvement and increased efficiency.
• Participates in meetings, conference calls, and presentations; updates HRIS procedures, job aids, and/or training material for staff and end users.
• May evaluate the effectiveness of training programs, courses, curricula, and training resources, modifying them to meet needs; plans, develops, coordinates, and delivers system training and education courses and curricula, services, and activities such as instructor-led classroom, on-the-job, or virtual training, or workshops.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

Requirements

• Three years' experience in researching, analyzing, and interpreting data to resolve automated information system inquiries, requests, or problems, or to meet automated information system training needs.
• One year of experience analyzing and evaluating HRIS applications to ensure compliance with state and federal laws, rules, regulations, policies, and procedures.
• Six months' experience in information systems project management such as planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating, and reporting on the status of information systems projects.
• Coursework, training, and/or work experience in staff supervision, which may include performing as a lead worker overseeing the work of others.

Additional Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for telework according to the State of Delaware’s Alternative Work Arrangement Policy.

Applicants must be legally authorized to work in the United States. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment.

Benefits

To learn more about the comprehensive benefit package, please visit the State of Delaware benefits website.