Human Resource Coordinator/Business Office Manager

Human Resource Coordination

• Manage Employee Data: Enter new hires, pay rate changes, and termination information into the HR system.
• Support Recruitment: Review applications, evaluate applicant skills, and assist in the hiring process.
• Advise on HR Policies: Provide guidance to managers, supervisors, and employees regarding company policies and procedures.
• Handle Payroll & Records Management: Assist with payroll-related inquiries, maintain employee records, and ensure HR compliance.
• Clock in Employment Actions: Assist with transfers, promotions/demotions, reductions-in-force, and independent contractor status.
• Facilitate Employee Recognition: Oversee employee events to ensure compliance with Employee Recognition Guidelines.
• Maintain Compliance & Documentation: Prepare and monitor personnel and risk management programs and ensure adherence to state and federal laws.

Business Office Management

• Manage Accounts Receivable: Maintain accurate documentation, send collection letters, and follow up on past-due receivables.
• Oversee Billing Operations: Compile and process monthly private billing, post/enter daily cash deposits, and complete financial verification for new admissions.
• Process Claims Efficiently: Handle Medicare, MSP, Managed Care, and Primary Insurance claims, ensuring timely processing and follow-ups.
• Maintain Resident Trust Funds: Track and manage resident trust fund accounts in compliance with regulations.
• Ensure Accurate Documentation: Complete Medicare/HMO claims by the 5th of each month, bill hospice companies promptly, and manage daily deposits.
• Communicate Professionally: Work closely with residents, families, staff, and external stakeholders to ensure smooth business office operations.
• Provide Training & Backup Support: Train team members to meet the “3 Deep” backup requirement for office functions.
• Attend Interdisciplinary Meetings: Review admissions, discharges, coinsurance changes, and payer updates to maintain an accurate census.
• Oversee Daily Business Office Tasks: Handle mail distribution, financial verification, and compliance with billing processes.

Qualifications

• Minimum of 2 years of Human Resources and/or Payroll experience.
• Strong organizational and multitasking skills.
• Proficient in computer usage, including data entry, 10-key operations, and HR/payroll systems.
• Excellent communication skills and ability to work effectively with employees at all levels.
• Working knowledge of accounts receivable, HR policies, and payroll functions.
• Professionalism and discretion handling confidential information.
• Understanding of state and federal labor laws and business office regulations.
• Ability to work in a fast-paced environment with prioritization and meeting deadlines.

Benefits

• Comprehensive Benefits: Health, Dental, and Vision Insurance
• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
• Life Insurance: Whole and Term Policies
• Professional Growth: Tuition Reimbursement for continued education
• Time to Recharge: Paid Time Off
• Retail Planning: Immediate 401(k) eligibility
• Unwavering Support: Exceptional corporate resources and leadership

Equal Opportunity Employer

We are committed to fostering an inclusive workplace. Discrimination or harassment based on race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic is strictly prohibited.